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BestCigarPrices.com Help Page

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Shipping

What are your shipping charges for regular items?

Most orders are shipped $5.95 for the first item and $2.00 for each additional item via UPS Ground. Any exceptions to this policy, usually overweight items, will be clearly marked. If you are ordering a large quantity of small items such as cutters please call our toll free number during business hours and we will try and accommodate your order with a reduced shipping charge.

What are your shipping charges for overweight items, such as large humidors?

Overweight items are marked in the shopping cart shipping field as "Determined by weight". If you have an overweight item in your cart your shipping field will also read Determined by weight. Depending on the size, weight, and shipping destination, the shipping charge for overweight items will vary. In these cases we charge you exactly the cost on the UPS shipping label.

If your shipping charge exceeds $15.00 for ground or $30.00 for expedited shipping we will call you prior to charging your credit card and shipping your order. Please provide a valid phone number so we can reach you. If you are interested in purchasing an over sized item and would like a shipping estimate before ordering please feel free to call us at 1-888-412-4427 and our customer service team will be happy to provide one for you.

When will I receive my order?

Here is a map of UPS Ground transit times.

UPS Ground transit times

In stock items ordered by 1:00PM EST are shipped same business day. Please be aware that ground transit times are not guaranteed, however BestCigarPrices' UPS shipments have received an on-time rating of over 99%. We also offer expedited shipping for an additional fee. Please select from the menu below to see the different options and charges for your state.

All in stock expedited shipments that do not require contact prior to shipment are guaranteed to ship and arrive on time. In the rare event that your expedited shipment has been delayed by UPS, please call us at 1-888-412-4427 to receive a full refund of your expedited shipping charges. Please be aware that shipping "days" refer to business days, which do not include weekends or holidays. Additionally, the first transit day is the day following the shipment from BestCigarPrices headquarters. Please be aware that expedited shipments to Alaska & Hawaii are not guaranteed, and typically take one or two days longer to arrive. Expedited shipments to AK & HI are not subject to a refund for any service delays. A 2-Day Air shipment to Alaska or Hawaii typically takes 3 business days to arrive.

For example: A ground package within the 3 business day range shipped on a Monday would typically arrive on the following Thursday. A ground package within the 3 business day range shipped on a Thursday would typically arrive on the following Tuesday. Expedited shipments follow the same guidelines. For example: A 2nd Day Air package shipped on a Monday is guaranteed to arrive on Wednesday. A Next-Day Air package shipped on a Friday is guaranteed to arrive the following Monday. We guarantee if your order is placed with Next Day Air, 2nd Day Air, or 3 Day Select as the shipping option, it will be shipped the same business day if it is fully in stock, placed before 4:00pm Eastern Time, and does not require contact prior to shipment. Orders placed after 4:00pm Eastern Time will be shipped the following business day.

Destination: None Selected

Shipping MethodOne itemEach Additional Item
UPS Ground$5.95$2.00
UPS Next Day Air
UPS 2nd Day Air
UPS 3 Day Select
To estimate how much expedited shipping will cost, choose your state from this menu.

Can my order be delivered on Saturday?

Saturday is not a typical working day for UPS, our preferred shipper. If you need your order to be delivered on a Saturday, please call us and we will make every attempt to accommodate you. Please be aware that a Next Day Air Saturday delivery typically incurs a shipping cost approximately 30-60% higher than regular Next Day Air shipping and is not available in some geographical locations.

I'm currently serving in the military. Can I order cigars from you?

Yes. We ship to military addresses using USPS Priority Mail. To show our support, we also include a free 3-pack of cigars with every order shipped to a military address. Military orders are shipped USPS Priority Mail. When checking out and entering your shipping information, simply choose a military state from the state drop down menu in your shipping address. (They are at the top of that menu) You will then be able to choose USPS as your shipping method. Please be aware that transit times can vary widely for shipping to military addresses, however 5-7 business days is typical transit time.

Due to low volume, we only ship USPS orders on Tuesdays and Thursdays each week, so your order will be shipped on the next Tuesday or Thursday after the order is placed. If you have any problems please e-mail us at info@bestcigarprices.com or call 1-888-412-4427 and our experienced customer service team will be happy to assist you.

Our shipping rates for military addresses are $15.95 for the first item and $2.00 for each additional item. In the case of a partially shipped order, initial shipping charges are reduced to reflect the number of items actually shipped. Backorders are shipped at the rate of $5.95 for the first backordered item, and $2.00 for each additional backordered item.

For example: An order is placed for 4 items with a shipping charge of $21.95, but only 2 items are in stock. We will ship the 2 in stock items for $17.95, and when the backordered items arrive, they are shipped together for a total of $7.95. If the backordered items arrive separately, they will be shipped separately for $5.95 per shipment.

How do I get free shipping?

Order any product that is tagged and your entire order gets free UPS ground shipping! This offer only applies to ground shipping to the lower 48 states and excludes some overweight items. Overweight items are clearly marked in the shopping cart. If your order includes an overweight item, your shopping cart shipping field will read "Determined by Weight" and your order will not be eligible for free shipping. See the Free Shipping page for eligible items.

How can I track my shipment?

You can track any of your recent shipments from BestCigarPrices.com by logging in to your account and visiting the order history page here.

Payment

What credit and debit cards does BestCigarPrices accept?

We accept any card with the Visa, MasterCard, American Express or Discover logo on it.

If I order from BestCigarPrices, how will the charge appear on my credit card statement?

Charges from BestCigarPrices will appear on your statement under "New Global Marketing".

Can I pay for my order without using a credit card?

Yes. BestCigarPrices also accepts payment via ACH/Electronic Check, Money Order, Cashier's Check, or Bank-to-Bank Wire Transfer. If you wish to use a payment method other than a credit card, please call us at 1-888-412-4427 during normal business hours.

What is a CVV number?

CVV stands for Creditcard Validation (or Verification) Value. The CVV is a 3 or 4 digit code embossed or imprinted on the reverse side of Visa, MasterCard and Discover cards and on the front of American Express cards. Please note: The CVV code is not the last 3 or 4 digits of your credit card number.

This is an extra security measure to ensure that you have access or physical possession of the credit card itself in order to use the CVV code. For details on where to find your CVV code, please check below.

Can I pay for my order using PayPal?

Yes. BestCigarPrices now accepts PayPal. To order online, when checking out simply select PayPal instead of the default credit card option and you will be directed to PayPal's site to complete the transaction. Please be aware that all first time orders exceeding $300.00 that are placed with PayPal as the payment option will be shipped "Signature Required" for your protection.

Customer Service

Can I change an order that I have already placed?

If you wish to alter an order you've already placed, please call our customer service department at 1-888-412-4427 as soon as possible and we will make every effort to accommodate you. Please be aware that we process orders very quickly, and that once an order has left our facility we cannot make any changes, except as outlined in our "Return Policy."

Does BestCigarPrices.com match prices?

We strive to live up to our name, BestCigarPrices.com. If our competitor has an item in stock at a better price than us, in many cases, we will match or beat their price. If you become aware of a supplier carrying an item with a lower price than us, please call 1-888-412-4427 and provide us with the supplier's name and the advertised price. We will research your claim and make every attempt to match or beat our competitor's advertised price. Please be aware that matching a lower price can sometimes result in special offers (such as free shipping or free bonus items) to become invalid.

Why doesn't BestCigarPrices.com carry _______ cigars?

If you cannot find the item you are looking for on our website, please call us at 1-888-412-4427. Some items we carry are not advertised on our website for a variety of reasons. Many times we can special order the specific cigars you are looking for. Also, if your favorite cigar isn't listed on our site, tell us! We would love to know! If we feel the brand can deliver a solid value to our customers and we can offer a competitive price, we may make your boutique favorite a staple of our inventory.

When is my favorite brand of cigars going to be on sale?

In addition to our everyday low prices, we do run frequent sales and specials. If you do not receive our e-mail specials yet, please enter your e-mail address at the top right of this page, next to "Sign Me Up!". We make every effort to offer a wide variety of cigars through these specials. The items for sale are selected for a variety of reasons, typically related to special discounts from suppliers that we are able to take advantage of and pass along to you. Since we make every effort to offer the lowest prices possible all the time, as well as the fact that some cigars are available only in limited quantities, certain items are rarely offered in our sales. If there is a brand you'd like to see on sale, or offered at all, become a fan on Facebook and let us know!

I received your e-mail specials, and wish to take advantage of the offer, but your website is showing the regular price. What do I need to do to receive the e-mail special price(s)?

In order to take advantage of these special offers, you must open the special e-mail and click either on the photo or the "Click to Order" link contained in the e-mail. You can also view our specials at any time by clicking the "On Sale Now" button in the "Special" drop-down menu on our homepage. This sales page is where you will be able to purchase items at their sale price.

Returns

Does BestCigarPrices have a return policy?

Yes. We at BestCigarPrices believe that customer service and satisfaction is the lifeblood of our business. Besides offering the lowest prices, best selection, and super fast shipping, we strive to keep you and your friends coming back with our industry-leading service. Listed below is our customer-friendly return policy.

We guarantee that you will receive your order in excellent condition. We ask that you inspect your cigars carefully upon receipt. If you believe that your shipment has arrived in damaged or defective condition we will credit your order in full, including shipping charges. Simply keep all packaging and merchandise and contact our customer service department within 10 days at 1-888-412-4427, or email info@BestCigarPrices.com. The customer service representative will ask you for the reason for your return, and issue you an RMA number.

We have a hassle free return policy. You can return your order, for any reason whatsoever, within 10 days of your receipt of goods. If you purchase cigars by the box or bundle (15 cigars or more) and wish to return them, a full credit will be issued to you if no more than one cigar has been cut or smoked, less the shipping charges. If you try more than one cigar, a pro-rated credit will be issued, less the shipping charges. Please do not return any partially smoked cigars. For sampler packs and other non-tobacco merchandise, returns must be in new and unopened condition, including packaging, to receive credit. Returns received without an RMA number or outside of the given time frame may incur a 15% restocking fee. Furthermore, we reserve the right to deny or prorate credit for returns received in less than adequate condition.

We want you to be completely satisfied with your purchase at BestCigarPrices.com. If there is a problem, please give us the opportunity to set it right. BestCigarPrices.com Customer Service: Call 1-888-412-4427 (Office hours Monday to Friday 9 to 7 EST, Saturday 9 to 5 EST), or email info@BestCigarPrices.com. If you feel that your return requires an exception to any of our stated policies, please feel free to contact our knowledgeable and friendly customer service department. We may amend our return policy based on extenuating circumstances.

Stock Availability

How accurate is your online inventory?

In response to overwhelming customer demand and as one of our many efforts to provide the best shopping experience, we have added an indication of inventory to our website. Stock availability on BestCigarPrices.com is over 98% accurate but is not a guarantee of any kind. "In Stock" = This item is in stock ready to ship. If you order a quantity greater than the quantity we have currently in stock, our site will prompt you to choose between reducing your order or backordering the remaining quantity. Items that are currently out of stock will have a red box showing our estimated arrival prediction.

Please see the arrival prediction section of the FAQ for more details on arrival predictions. Please remember that our inventory is automatically updated in real time based on live customer purchases. It is possible for another customer to claim an item at any time before you finalize your order. If an inventory error is discovered during warehouse processing we will contact you.

How accurate are arrival predictions, such as "less than a week" or "1-2 weeks"?

Please be aware that the availability predictions for items that are not in stock are an estimate, not a guarantee. The estimate is intended to provide you with a typical wait time for a specific item. Unfortunately due to circumstances beyond our control these times can vary widely in unique cases, however we use our experience and the best information we have available to provide the most accurate estimate possible. "Less than 1 week" = This item is out of stock, but is typically re-stocked within one week. "1-2 weeks" = This item is out of stock, but is typically re-stocked within 1-2 weeks. "Out of stock" = This item is out of stock, and we do not have a specific time of availability. In most cases, the manufacturer has not supplied BestCigarPrices with an arrival prediction.

What happens if an item on my order is out of stock? Do I have to wait or pay extra for shipping?

In the event you order multiple items and one or more items are out of stock, we will ship the in stock items immediately, and ship the backordered item(s) as soon as they become available. Your total shipping charge will stay the same as it appears on your original order, however it will be divided and charged separately upon shipment. For example: If you order 2 regular items, your ship cost would typically be $7.95. If 1 of the 2 items is backordered, we would charge $5.95 for shipping with the first item, and $2.00 for shipping with the second item, when it ships. In the case of more than 2 items, your shipping charge is still $5.95 for the first item in the order, and $2.00 for each additional item, regardless of if they are shipped together or separately.

Expedited Shipping Backorder Policy: Expedited shipments from BestCigarPrices.com are priced based on the speed and location the package is being shipped to. If you place an order with an expedited shipping method and some of the items are out of stock, your shopping cart will reflect the charge for what the entire shipment would have cost to ship complete. When the order is processed, the expedited shipping charge is reduced to the amount that would be applied to only the in-stock items that are being shipped in one package. Backordered items will be shipped out via UPS Ground at the rate of $2.00 per item.

For example: If you live in Ohio and place an order for Next-Day Air for 3 items, and one is out of stock, your shopping cart will reflect a $35.00 shipping charge. When your order is processed, the shipping charge will be reduced to $29.00, which is the cost of a 2-item Next-Day shipment to Ohio. When the backordered item returns to stock, it will be shipped out via UPS Ground for $2.00.

If you wish your backordered items to also have expedited shipping, please call. We will be able to accommodate your request, however there will be an additional shipping charge due to the high cost of expedited shipments.

If any of my item(s) are on backorder, what will happen to them?

If you order an item that is out of stock, you will be added to our first-come first-serve waiting list. We ship backordered items automatically as soon as they arrive, typically the same day. We are aware that for some rare items, backorders can take an extended period of time to arrive, and your shopping intentions can change during the waiting period.

We want you to feel comfortable and confident to be on our waiting list for rare and special items, so we employ the following procedures to ensure satisfaction: If you have been on backorder for more than 60 days we will call you when your item arrives before shipping or charging you to confirm that you still wish to receive it. In cases where we cannot reach you directly, we will leave a voice message and hold the item for 7 days. If you do not contact us within the 7 day period, your order will be canceled. We make every effort to honor the price that was confirmed at the time of your order for backordered items. However our suppliers change prices without notice, therefore in some rare cases when we re-stock an item the cost has gone up and we are no longer able to honor the old price. We will contact you by phone prior to shipment in the unlikely event of a price increase on your backordered item.

What happens to "Special Order" items?

Special order items are handled just like regular back orders. There are no additional fees or charges. The price you pay is the item price listed plus regular shipping charges. Special order items are typically received and shipped within 1-3 weeks, but these times can vary. Special order items are high quality, good value products that we can usually obtain quickly and easily but do not sell in sufficient enough quantities to warrant maintaining a consistent stock.

If you place your order for one of our special order items, you will be placed on backorder for it. We will then order it from our suppliers and ship it to you as soon as we receive it into our warehouse. In almost all cases, your credit card will not be charged until the item has shipped. If pre-payment is required, we will contact you after we have received the order. If you have any other questions, or would like a more detailed shipment date prediction, call us at 1-888-412-4427 during normal business hours and we will be happy to provide a time estimate if possible.

Substitutions For Samplers and Bonus Items

Occasionally to due order volume and stock availability, we reserve the right to substitute of a bonus item or individual cigar(s) in an assorted sampler pack. We make these substitutions with the most similar in-stock item of equal or greater value.

Taxes

Does BestCigarPrices charge tax?

If your order is shipping outside of the state of New York, BestCigarPrices will not charge you any taxes. Any applicable taxes due to your resident state are your responsibility. BestCigarPrices has no relationship with any state other than the state of New York. Due to draconian tax measures recently enacted in our home state, we are currently unable to ship orders to New York State addresses. However, we are invested heavily in efforts to reinstate service to our New York customers.

International

Does BestCigarPrices ship internationally?

Yes, we ship all over the world, but please refer to your local tobacco import restrictions before considering making an order. Due to the wide range of laws concerning importing tobacco, we have some restrictions on shipments. Our guidelines are as follows: A $150.00 (U.S. dollars) minimum purchase is required for all shipments outside of the USA and Canada. Payments must be made via PayPal, Western Union, or Wire Transfer from bank to bank. We also require an email stating that you are willing to pay for customs duties and all affiliated fees, and if you choose to pay via PayPal, another e-mail stating that you will not dispute the charge for any reason. Please e-mail us at info@bestcigarprices.com or call 1-888-412-4427 if you wish to have your order shipped outside of the USA and Canada.

Does BestCigarPrices.com Ship To Canada

Yes. Please call 1-888-412-4427 if you wish to have your order shipped to Canada. Due to Canadian duty fees, we cannot accept payment for shipments to Canada via credit card. We require payment via Money Order, Paypal or Bank Transfer only. We comply with all customs declaration laws for tobacco shipments, and any customs duties, taxes, and all affiliated fees imposed must be paid by the recipient. If you live in Canada and wish to have your order shipped within the United States, please call to place your order and we will be happy to accommodate you.

Privacy

Is it safe to enter my personal information into BestCigarPrices.com?

Yes. We use state-of-the-art 128k bit encryption to securely store your personal information. We have been in business for over 11 years and have never had an internal or external security issue.

Do I have to store all of my personal information on your website?

No. If you do not wish to establish an online account on our website, feel free to place your orders by phone at 1-888-412-4427 and ask for your personal information to be stored on our internal server.

Can I order online without storing my address or credit card number?

No. We will store your credit card number, billing address, and shipping address on file in the event of a disputed credit card charge. For this reason, we require that all shipping and billing information be stored in your online account. If you wish to not have your information stored, please place your orders by phone and your account will reside only on our internal server.

Cigar101

Do I need to season my humidor, and how is it done?

It is very important to season a humidor before it is used. Seasoning a humidor is the process of getting the humidor ready to accept and regulate the proper humidity for cigars. When you get a new humidor the cedar is almost completely dry and needs to be "moistened". If you put cigars in an unseasoned humidor, the dry cedar will suck all the moisture out of the air, thus lowering the humidity and drying out your cigars. Not seasoning your humidor is just as bad as not having a humidor at all! Most of our humidors come with directions on how to properly set them up and season them, and I strongly suggest that you follow the directions for the specific humidor you have purchased.

However, some of our humidors do not have directions and will require one of the following techniques:

1) Boveda Seasoning Packs:This is the "No Muss, No Fuss" solution and the one I recommend over any other method. Simply buy one seasoning pack for every 50 cigars that your humidor holds, plus an additional one. For instance, a 100 capacity humidor would require 3 seasoning packets. Simply open the packets from the clear cellophane wrappers, arrange them in the humidor and close the lid for 10 days. When you open the humidor, simply take the packs out, fill up your humidifier and throw your cigars in. I like this method the best because it prevents the wood from warping, which is an issue I will explain further in the next section. Yes, the packs cost $3.95 each, while the other methods I will outline are essentially free, but when you have a humidor filled with hundreds, even thousands of dollars worth of smokes over the course of many months, a couple of bucks for a no fail solution is cheap insurance, and well worth the investment.

2) The Wiping Method: This is the quickest and most direct method, while also being the most risky if it is not done correctly. I only recommend this if you have successfully done this in the past. First take a chemical free, clean rag or sponge that is non abrasive and moisten it in DISTILLED water. Do not use any other kind of water, including tap water. Make sure it is just moistened, not dripping wet. With the humidifier and cigars out of the humidor, wipe down the cedar on the inside of the humidor so that you are just moistening the wood, not drenching it. You'll know the wood is being moistened by the slight change in color between dry and wet wood. Do this twice a day for two days. On the beginning of the third day, you can throw in your cigars and install your hygrometer and humidifier.

The problem with this is that if the moisture is not wiped onto the wood properly, it can warp the wood and compromise the seal of the lid, which will render your humidor useless due to the fact that it will not effectively retain a near 70% humidity. Another reason I don't like this method is that the chemicals used to make sponges and rags are really nasty and you're essentially rubbing all that stuff into your wood, though this can be avoided by purchasing an organically made sponge. Sure it is quick, but again it can be dangerous and I only recommend this if the humidor company specifically states it in their manual or if you are a seasoned pro...no pun intended.

3) Other Methods: If you ask 5 cigar pros how to season a humidor, you will get probably get 4-5 different answers. There are many methods out there; some useful, others destructive and it's important to differentiate the winners from the losers. But if you're scratching your head as to who's right and who's wrong, I recommend the seasoning packs because it's the most effective and safest way to season a humidor. Also, it is important to note that your humidity will not hit 70% immediately. It will take a couple of weeks for the humidor to settle and reach it's proper operating humidity. Don't worry if the humidity says 73% or 64%. If it is properly seasoned and you have the proper humidification installed, everything should be fine within a couple weeks.

Can my dry/wet cigars be revived?

Yes and no. In most cases, it is better to have a dried out cigar than a wet one. First let's show you how to get a dry cigar back to normal. A cigar is dried out when too much moisture has escaped the cigar. This is most often not a death sentence, depending on how long the cigar has been exposed to dry air. Try leaving the cigar in a properly set up humidor for about three to four weeks and you should be good to go, but don't try to smoke it beforehand. If you check on your cigar after three to four weeks and it seems better, but not quite fully revived, try leaving it in the humidor a bit longer.

There is also technique where you can "flash humidify" a cigar by putting it in a Tupperware container with a humidification element. Since there is no Spanish cedar lining (like in most humidors) to regulate the humidity and prevent mold, it can over-humidify the cigar and make it even more difficult to bring back. This is very risky and I don't recommend it.

A wet cigar can very often be a difficult problem to resolve. The wetness is not only a guaranteed magnet for mold, it also disrupts the oils and natural effects of the tobacco. If your cigar is too wet, simply leave it in a dry environment for enough time for it to dry out to a smoke-able state. This will only be successful if the cigar has not been over-humidified for a long period of time and is not rife with mold. If the cigar has too much mold on it, it may no longer be smokable. Purchase a digital hygrometer if at all possible. A well calibrated digital hygrometer will ensure that either of the two situations listed above will be very unlikely provided you are paying attention.

Are aged cigars really better?

Aging cigars can be a rewarding and exciting experience.

After a cigar is made it is still curing (aging), even after the initial curing process. Allowing a cigar to age can change the cigar's flavor and body over time and turn a cigar that may have been too "green" (not aged enough) into one of the best cigars you have ever smoked. This is similar to wine aging. Aging a cigar into something better than it was a year ago is one of the perks of being a cigar hobbyist. Keep in mind that aging, when the cigar is kept at the right temperature and humidity (68% to 71% humidity, and as close to 70 degrees Fahrenheit as you can possibly get) and not exposed to mold, will never hurt a cigar. In fact, a cigar will last indefinitely if stored in the proper conditions.

However, huge swings in temperature and humidity is cigar suicide and no amount of aging under improper storing conditions will make a cigar better, much less keep it in original condition. Will your cigar get better with age? This depends on the quality of tobacco and the successful blending of the cigar. The saying is that "a good cigar will get better with age, but a bad cigar will always be a bad cigar." However, it is probably true that some people wouldn't notice any difference between two cigars separated at birth: one aged and one not. Some cigar smokers even prefer a "new" cigar. Regardless of your preference, we do suggest that you give it a shot and add an extra dimension to your hobby.

Should I store my cigars in the refrigerator?

When it comes to short or long term cigar storage, there is no more suitable environment for cigars other than a high quality, kiln dried, Spanish cedar lined humidor. A refrigerator should never be a home for your cigars. I don't care what anyone says, a refrigerator has to be the most dangerous place for a cigar that I can imagine. (I suppose a paper shredder or a pit bull with a hobby for chewing on cigars might be worse...) Cigars come from warm, humid locales. What is it like in a refrigerator? Cold and dry. Storing your cigar in a fridge will not only dry out your cigar, but will deplete the essential oils which are crucial to its flavor. The cigar would also start to contract to the point where it will crack and essentially become unsmokable. Unless you like the burn quality of a pile of dry leaves, save your fridge space for cold beers and sandwich meats, and leave your cigars in your humidor.

How long will my cigars last without humidification?

That depends on where you live. If you live in Miami, they should last about two weeks before any appreciable damage happens to the cigar. However, if you live in Arizona or live in the north during the dry winter, that window of time might only be one week. Unless you have a cigar habit that Sigmund Freud would deem illogical (it was said he smoked two boxes a day!), I would highly recommend purchasing a high quality humidor.

What temperature and humidity should I keep my cigars in?

The rule of thumb is 70% humidity and 70 degrees Fahrenheit. While this rule is generally accepted as the defacto condition for cigar storage, there are some different opinions on this rule. Many smokers of cigars with thick, dark wrappers prefer a humidity range of about 65% to 68% because they feel thick wrappers burn better at that humidity. Also, we have heard of customers who prefer a humidity of 71% to 73% for more delicate wrapped cigars. It can be a matter of personal preference, but ideally you want to keep your cigars at or around 70% humidity and 70 degrees. Too wet and they will mold over and not burn correctly. Too dry and they will crack, lose their essential oils and burn too fast. This is again why a high quality humidor and proper setup is key.

Why does it say 50 ring gauge but when I measure it it says 48?

Cigars are measured when they are freshly rolled and still very moist. When the cigar settles and dries to a nominal humidity of 70%, the cigar will sometimes shrink about 2 to 4 64ths of an inch (Ring Gauge). This is normal protocol for the cigar industry.

My cigars have this white stuff that looks like mold on them, what should I do?

This could either be a blessing or a curse. Normally, the "white stuff" you see on a cigar is the essential oils of the cigar crystallizing and coming to the surface of the leaf, and is more often a light colored gray. This is an indication that the cigar is healthy and aging properly. This white/gray powder is called "bloom" or "plume". In fact, it is preferred for the cigar to be in this state by many aficionados. You can usually differentiate plume from mold because plume powder will instantly brush off with your finger revealing the fresh and aged wrapper underneath.

Mold will usually be green, white, or bluish and you will not be able to brush it off with your finger as it's "roots" are firmly implanted in the tobacco leaf. Mold tends to be more "fuzzy", not powdery. If you see mold on any of your cigars take them out of you humidor immediately and inspect your other cigars and the sides of your humidor. The presence of mold is a good indication that your humidity is too high for proper cigar storage, or that you are not using the correct liquid in your humidification unit (some take tap water, some take distilled water, and some take solution. If you are confused please give us a call or read the instructions for your particular humidifier). If you are suspicious that your hygrometer is not accurate, try re-adjusting it, or calibrating it.(see: How do I adjust my hygrometer).

Usually cases of mold are an isolated incident contained to one batch of cigars. If the mold is not too bad and is contained to a small number of cigars, you can probably let them dry a bit to kill the mold. If the mold doesn't go away, don't smoke them, and don't put them back in your humidor! Another type of "white stuff" that can appear on cigars are mineral deposits, most often occurring when you are using tap water in your humidifier. Using tap water in a humidifier that is not specifically made for tap water is a big no no. Always consider whether the humidifier accepts distilled water, tap water, or propylene glycol solution. While mineral deposits won't ruin your cigar, the water that caused it still has many mold causing agents and other nasty chemicals and you should change to a propylene solution or distilled water as soon as possible, depending on what your humidifier needs.

Are all the sizes in a particular brand really the same cigar, but just a different size?

This depends on the manufacturer. Let's say we have a Revolucion Robusto and a Revolucion Churchill and they are both Cameroon wrapped with the same binder and filler. The same exact tobacco is created to make both and both will have similar qualities, but size is going to have a major impact on the taste due to the fact that they will burn differently and their differing lengths and widths will create a different flavor and temperature for the smoke. It's not that one is better than the other; different smokes for different folks.

If everyone liked the same cigar, it would make the guys in the warehouse much happier. Some manufacturers will create different blends for each size in a series to facilitate the burning characteristics for each cigar to actually make the cigars more homogeneous throughout the line, but this is more often seen on ultra premium cigars. They are essentially changing the blend for each cigar to make them more alike throughout the line However, if we are out of your favorite smoke, the next size up (or down) is going to be as close as you can get to that blend and will have the same tobacco.

Can I call BestCigarPrices and ask a cigar question without feeling like an idiot?

Yes you can. We here at BCP are more than happy to answer your questions. If anything, you should call us up with the full intention of picking our brains clean. An educated customer is our best customer, and you can use our info to impress (and belittle) your know-it-all cigar buddies.

How do I cut my cigar? What cutter should I use?

Once you get the hang of it, cutting a cigar is easy. There are several methods, and as you try them you'll find one that you favor over others. Here are some basic descriptions, along with the pros and cons of each cigar cutter design.

Guillotine The most common cut is made by a double- or single-guillotine cutter. Usually, this is used to cut only a portion of the cap off (just enough to expose the inner binder and filler.) You should see one or several lines around the diameter of the head of the cigar -- this is the cap. Cut above the topmost line to avoid unraveling the wrapper at the head. The cap should be almost flush with the blade when you make your cut so that the cap is not completely removed. Pros: Cuts a large portion of the cap to reveal the full diameter of the cigar for maximum airflow and smoke density. Cons: Compromises the structural rigidity of the cap if not used correctly. An improperly cut cigar using a guillotine will make the wrapper unravel.

V-Cutter Another popular tool is the V-cutter, designed to cut a small V-shaped slit in the cap of the cigar so that the cap and wrapper remain intact. A V-cutter is simple to use since the cigar is resting in a inverse dome on the cutter to support the cigar while you are cutting it. It is also superior to the guillotine cutter in maintaining construction since a smaller portion of the cigar is being cut. Pros: Easy to use. Maintains the overall shape and structural integrity of the cigar and cap. Cons: Only opens a small slit in the cap which may cause a hotter smoke and also collect tar more readily, resulting in a bitter taste if you are hard-drawer. Does not have the ease of draw and combustion qualities of a full guillotine cut.

Punch Cutter Punch cutters are also very popular due to their small size and ease of use. A sharpened cylinder or "punch" simply cuts out a small hole in the cap of the cigar, which makes this cutter the best for maintaining the overall integrity of the cigar. Many punches come on key chains, guaranteeing that you will never be with out your cutter... so long as you remember your keys! Pros: Portable. Maintains the cap of the cigar better than a V or guillotine cutter. Easy to use. Cons: Like the V cutter, the small punch hole can sometimes cause the cigar to smoke "hot" and build tar within the hole. Creates a hard draw on larger cigars.

Scissors If you are just itching for an old school cigar cutting experience, there is nothing better than a cigar-specific scissor for your stogies. Proper use requires a delicate and experienced touch, but the payoff is huge. Scissors afford you the versatility to adapt to any size or shape of cigar instead of being limited to the diameter of the cutting area like on a V-cutter or guillotine cutter. With the prevalence of large ring gauge guillotine cutters now on the market, the benefit of a scissor type cutter becomes less apparent, but just like shaving with a straight razor, it's more about the experience than the actual result. A scissor cutter in the right hands will create a clean, open cut while making the operator look like a tried and true cigar expert. Pros: Can adapt to any cigar size. Old school flair. Cons: Higher learning curve. More advanced cutters work just as well without being difficult to use.

Teeth You'll see people doing the chomp-cut in the movies, but unless you want tobacco salad on the end of your cigar, we recommend you would avoid this method at all costs. I have seen some smokers rotate the cigar on their canine and make a perfect cut, but unless you smoke many cigars each day, I would stick the proven methods. Pros: It looks cool when done correctly. No need to have a cutter on hand. Cons: Can turn your expensive cigar into a salad of wet tobacco. Picking tobacco out of your teeth. Stained teeth.

How do I smoke my cigar?

Again, we are entering the realm of personal opinion, and the methods I will outline are based off of my experience and the experience of smokers across the country. Before I begin, let me give you a tip if you're new to the cigar world: Don't Inhale! Your mouth and nose have more than enough capillaries and receptors to get the full flavor out of the cigar. I do have many customers who inhale, but they are a formidable coal mining, nail banging breed and are insane. Even if you are a chain smoker, inhaling your first cigar will have you calling up Ralph on the big white telephone quicker than you can say "Belicoso".

Almost every time I give a cigar to a friend who is a cigar novice, they almost always start puffing away like god gave last call. This is, in my opinion, the worst way to smoke a cigar. As I mentioned in the cigar lighting section, smoking a cigar hard and fast will cause too much heat in the cigar and will bring more tar and nasty stuff out of the tobacco leaf, leaving you with a bitter, acrid taste. I feel that a cigar should just be smoked hard enough to keep it lit. This will make the cigar burn coolly and evenly and give you the best flavor. If you are a pipe smoker as well, you know that when you smoke your pipe too quickly, the tar and moisture of the pipe tobacco comes up into the mouthpiece and leaves you with a shot of bitter, salty liquid that is not very pleasant.

My favorite technique is to take a long, easy draw off of the cigar to fill my mouth with smoke. I keep it in there for a moment to introduce the smoke to my palate, but the mouth isn't the only body part that should benefit from the smoke. If you are blowing the smoke out really hard after you inhale, the smoke won't have an opportunity to reach your nose and you're missing out on the full experience. What I like to do is let the smoke naturally escape out of my mouth and drift up into my nostrils. I don't suck in the smoke with my nose, just let it drift into my nasal cavity. It's a real pleasure to get all of your senses in on the party.

Also for those of us who need a bit more punch, many people will take the smoke in their mouth and blow it out of their nose through the back of the palate, instead of having the smoke come in the nostrils. This gives you a much fuller bodied flavor and gets more of the capillaries and scent receptors in on the game. How you smoke a cigar (or don't, many people also opt to chew on their smokes without lighting them) is up to you, but if you follow these tips, your introduction into cigardom will be a much smoother process, and a more enjoyable one.

How do I re-light my cigar?

First off, if you don't have the time to smoke a full cigar down to your fingers, don't smoke one. This is one of the main reasons why cigar companies make different sizes. If you have only 30 to 45 min to smoke a cigar stick with a Robusto, but if you have a couple of hours to kill, a Presidente might be in order. However, if you just have to cut that Churchill short, there are a couple of techniques that won't have you lighting up a real stinker when you relight your cigar.

When a cigar goes out, there is no more air or smoke moving through the cigar, which means that the smoke and tar that is already in there will settle and "flavor" the tobacco with a negative result. If I know I'm going to put out a cigar to smoke it later, I gently blow out of the cigar so that I get all the stale smoke out of the cigar before I let it extinguish. This will have a cigar that while not at pre-light quality, will relight easier and without the nasty taste that you sometimes get when you relight a cigar that hasn't had the smoke evacuated from it. Also, there are cigar tubes that extinguish the cigar by depriving it of air. Just put the cigar in the tube while lit, close the cap, and the cigar will automatically extinguish. The case also makes a great storage and transportation container.

What are seconds?

In the regular production line of a cigar there are cigars that are deemed unsaleable under the manufacturer's cigar name or line name due to minor imperfections. These imperfections might include small blemishes on the wrapper, too long or too short in length, or an imperfection in the shape. These seconds have the same tobacco as their higher end cigars that passed inspection and are still smokable. Due to these imperfections, these seconds are sold under a different name for a significant discount. Give us a call and we will go over what seconds are from which company. For instance, Old Fashioned cigars are seconds of Macanudo cigars.

How do I choose the cigar, humidor, lighter, cutter that is right for me?

When choosing a humidor, you need to ask yourself how many cigars you have at any time. If you only smoke a box a month and only order when you are out, a 25 to 50 count humidor will be just fine. If you like a variety and have multiple boxes at a time, consider a 100 to 200 count humidor. Keep in mind that the cigar capacity rating does not apply to all cigar sizes. A 25 count humidor may carry 25 coronas, but 25 Presidentes will not fit. If you buy a box of 25 large cigars at a time, A fifty count humidor will be more appropriate.

Regardless, a humidor should never be filled to the brim. Some space should be left to allow humidity to pass to the cigars. What I can tell you is if you're like me and lose anything smaller than a breadbox in about a week, look into less expensive disposable cutters and lighters. However if you hold on to your goodies, we have many high end accessories that come with a life time warranty. For instance, our Xikar line has a no questions asked life time warranty, and all of their cutters have life time sharpening from the factory! If you need a recommendation, one of our sales associates will be more than happy to help. Give us a call!

What else do I need for my humidor? (humidifiers, hygrometers, etc.)

With the exception of our higher end humidors and Madelaine humidors, many of our high quality humidors come with hygrometers and humidifiers that are sub par and are only included as a selling point. If buying a humidor that does not come with a brand name hygrometer and humidifier, I strongly suggest that you purchase a high quality humidifier and hygrometer like our Madelaine executive and crystal series accessories or our line of Diamond Crown humidor accessories. Check out "What hygrometer should I purchase and how do I calibrate my hygrometer?" for more info.

Should I use tap water, distilled water, or solution in my humidifier?

Never, under any circumstances, use tap water for your humidifier unless the humidifier explicitly allows the use of it. Tap water is rife with bacteria, chlorine, fluoride, and other nasties. These agents can mold your cigars and humidor and negatively affect the flavor and consistency of your cigars. There are some humidifiers on the market that accept tap water and are able to contain contaminates, but I still suggest the use of propylene solution or distilled water in them if possible. In my opinion, 50/50 propylene solution is the best bet. This is a solution of 50% distilled water and 50% propylene glycol. The propylene glycol not only regulates humidity to 70%, it is also a mold inhibitor. Some smokers say they can taste the propylene glycol and others don't like the idea of adding chemicals to their cigar stash, but it is odorless and colorless, while being non toxic. Distilled water is void of anything besides H2O and is boiled and evaporated before bottling.

Distilled water is also a requirement on many humidifiers like the Diamond Crown humidifier, which has a wick that will clog up if PG solution is used. If you don't have any PG solution, distilled water will work just fine and is the cheapest and most readily available humidifying medium. However, since it does not have the mold inhibiting properties of PG solution, there is a bigger risk that you may encounter mold but many cigar smokers use distilled water with no problems and keep a close eye on their cigars.

Should I leave my band on my cigar when I smoke it?

It doesn't really matter unless a wrapper is on the foot of a cigar where you light it like on the Rocky Patel Edge in which case you should remove the band. Many smokers say leaving the band on is arrogant and is parading your wealth inappropriately, especially if it is an ultra premium cigar. Others say it is a good indication as to when to stop smoking your cigar when the cigar burns all the way to the band. Both of these theories are just that, and should not be considered gospel, but there is some validity to them.

I personally like to leave the band on so I can continue to be reminded of the prestige of the cigar I'm smoking, as well as admire the thousands of dollars the cigar company has put into making a snazzy band. However if you need to remove the band, whether due to the fact that the cigar still tastes amazing even though it is burning close to the band, or you just like a natural smoking experience, make sure that the cigar is warmed up first. If you try to remove the band before the cigar is warm, the glue that adheres the band to the cigar will still be hard and some of the glue that has dripped off the band will rip the wrapper leaf right off. Before you remove a band, let the cigar smoke for 15 minutes to warm up the glue so that it doesn't rip the cigar wrapper leaf.

What does "box pressed" mean?

Box pressed means that the cigar has a square shape around it's diameter. Many smokers prefer this shape because they feel it sits in their mouth better and at least won't roll of a table if an ashtray is not close at hand. I'm not sure of the history of the shape, but box pressed cigars are normally shoved into boxes while still moist from rolling. The pressure of the cigars being packed tightly together in a box coerces the cigars into a square shape. Hence "box pressed" A quality of box pressed cigars is that they still contain the tobacco of a large ring gauge cigar, such as a 64, but presses the effective diameter down, which allows you the smoking characteristics of a large ring gauge cigar without having to dislocate your jaw.

What should I do if my cigar is not burning evenly?

The first question should be, why is my cigar burning unevenly? Problems like over humidification, under humidification, improper lighting, wind, drastic changes in temperature and cold environments can all cause a cigar to burn incorrectly. All of these issues are outlined in the FAQ. If your cigar is burning unevenly, simply hold a lighter an inch from the area that is not combusting and puff lightly. The non-combusted area should light right back up.

Don't expect every cigar to burn perfectly, and some may ignite a bit off kilter, but as long as the wrapper, binder, and filler are burning in unison, you should be fine. Of course, uneven burn could just be a badly made cigar, in which case you should call us for a return, but remember; if you have not followed the humidor and hygrometer set up instructions I have listed in this tutorial, none of your cigars will burn correctly.

Why do some cigars unravel?

Cigars usually unravel at the head because the cigar cap was cut off and there is nothing at the head of the cigar to hold the wrapper on. Proper cutting techniques are outlined above. If the cigar unravels at the foot, it could be an indication of a cigar that is not humidified correctly and is dried out so the natural adhesiveness of the cigar is no longer there to hold the wrapper to the body of the cigar. An unraveling cigar can indicate poor quality, but 9 times out of 10 (with premium cigars), the issue is due to dryness.

Should I take my cigars out of the cellophane wrapper before I place them in my humidor?

The official answer is: It doesn't matter...sort of... Cigar wrapper cellophane is designed to be breathable and will not hurt the cigars ability to absorb moisture. The cellophane wrapper is designed to protect the cigar in the box and your humidor and is better to leave on than off. Some smokers talk about flavor marrying which supposedly can only be accomplished if the cigars are out of their cellophane and arranged near each other in the humidor. The theory states that all the cigars, if un-cellophaned, will marry and blend flavors with each other over time. I have serious doubts about this claim and have yet to see it proven, even within my own humidor. So, while the health of the cigar is not dependent on whether its cellophane wrapper is on or off, I would recommend that it be left on simply to protect the wrapper of the cigar from damage when you are rifling through your humidor for that perfect smoke. If you want to experiment with "flavor marrying" just make sure you cut your nails before handling your cigars!

What about tubed cigars? Should I take them out of the tube before I put them in my humidor?

It's not necessary. Humidity has the ability to get in and out of any medium that has the slightest opening. While the tube will prolong the life of the cigar out of a humidor, humidity with still come in and out of the tube freely, so putting a tubed cigar in a humidor will not prevent the cigar from absorbing humidity, even with the cap on tight. Taking the cigar out of the tube won't hurt it, provided that you don't damage the cigar removing it from the tube, but many tubes come with a cedar lining that will add more flavor to the cigar and the tube simply acts as another barrier of protection for when you are searching through your humidor.

While cigar tubes create a convenient transportation device and do prolong the life of the cigar, they are not a long term storage solution by themselves. Even with the tube and the cap, after a month they will start to lose their moisture from the spaces in the thread of the cap. Even cork capped tubes will lose humidity through the pores of the cork. While tubes do preserve the cigar longer without a humidifier, you still need to get a humidor if you don't plan on smoking all of your tubed cigars within a month or if you plan on aging your cigars (See "Are Aged Cigars Really Better?")

What is a Claro wrapper? Maduro? Sungrown? Cameroon?

To go over the different qualities of each wrapper made in the industry would take up twice the space of this entire FAQ, So I will try to at least explain why there are different wrappers made in the cigar industry. For every palate, there is a different cigar blend. For every rule, there is an exception, and for every wrapper type there are an infinite number of variations in that wrapper, making this a very hard question to answer.

Usually, the wrapper name refers to either the country of origin of the seed or leaf, or the method in which it was grown and how it was cured. For instance a Cameroon wrapper originated in the country of Cameroon in Africa and is either grown there or the seeds are imported and used in South America in countries such as the Dominican Republic. A Shade Grown or Sun Grown wrapper refers to the method in which it was grown, for instance, a Shade Grown wrapper is grown in special mesh huts to protect them from the elements and create a unique wrapper who's characteristic are unique to that growing process. It is usually common knowledge that a Natural wrapper, the almost always all-inclusive name for a Connecticut, Colorado Claro, and other wrapper shades, is mild. It is also common knowledge that a Maduro Wrapper is the all inclusive name for a fermented full-bodied wrapper. However, I have Natural wrapped cigar that are very powerful whilst having Maduro wrapped cigars that are very mild.

What does "Various" mean under wrapper categories?

The various designation usually means that the product is a sampler of different cigars with different wrappers. This designation also applies to barber pole wrapped cigars with two different wrappers.

What is the difference between a Pyramid, Torpedo, Perfecto, Figurado and Belicoso?

Shaped cigars are very unique and usually only the best rollers at a particular factory are hired to roll them. When it comes to cigars that are "figured" or "tapered" there are many names to describe these special cigars. Just like wrapper shades, cigar companies can call any cigar anything they want. I have Torpedoes that are more like Figurados, Pyramids that are more like Belicosos, ad infinitum. Listed below are what these names refer to most of the time. A Pyramid tapers the entire length of the cigar from foot to head. A Torpedo only tapers off the head and the taper does not extend through the length of the cigar. A Belicoso is almost identical to a Torpedo but the taper is not as drastic and the tip tapers off very quickly. A Perfecto is like a Torpedo but both the foot and the head are tapered, creating a classic Cuban shape. A Figurado is like a Perfecto, but usually has a taper through the entire cigar plus both ends of the cigar are tapered like a Perfecto. This also refers to any odd size that a cigar maker may introduce.

What does "infused" mean?

An "infused" cigar has flavors other than the natural flavor of the tobacco imbued into it, and is commonly known as a "flavored cigar". However there are differences on how the flavors are integrated into the cigar. On certain flavored cigars, the tobacco is actually coated with a flavored syrup, while some cigars have tobacco that is kept in aging barns next to tubs or trofts of cognac or bourbon and the cigars naturally absorb their essence. A few examples of infused cigars are Acid, Maker's Mark, and Ambrosia.

Why does BestCigarPrices give away free bonus items, why don't you just offer a lower price?

Certain cigar brands that we carry are price controlled by the manufacturer and we are not allowed to offer a discount lest we lose the availability of that cigar. This price control is to ensure that the cigar retains it's status and to ensure that the retailer is able to make a profit on the cigar so that he or she recommends that cigar to customers more than others with lower profit margins. Since we are bound by this price control, we are unable to offer a price discount on the cigar. However, we are able to offer great deals on free bonus items to add more value. You will see many of our high end price-controlled cigars come with high-end bonus items that many other cigar companies do not offer, like high end table top lighters, premium sampler packs, and free shipping, or a combination of all three.

Why does BestCigarPrices make exclusive brand cigars?

By being on both the purchasing and retailing sides of the cigar industry, and having a close relationship with our customers and with our vendors, we are offered a window into what the smoker wants more so than many other ends of the business. This allows us to see rising market trends, and more importantly, what today's cigar smoker likes to smoke. By creating an exclusive brand, we are able to custom tailor a cigar to suit the needs of our customer with a blend that we feel is either not being made or is simply too expensive.

By having close ties to our vendors, like Alec Bradley, Perdomo, and Oliveros we are able to make exclusive cigars that carry a quality that we feel is not being brought forward in the cigar industry. Also, by cutting out the middle man in having a cigar specifically made for us, we save a lot of money, and are able to offer a box of cigars that would normally sell for $100 to the customer for $50. If you haven't tried one of our exclusive brands yet, give us a call and tell us what you smoke, and we will recommend one of our high quality, high value exclusive brands. We are sure you will be a convert! Our current exclusive brand cigars are: Revolucion ,Oba Oba,Kensington,Kensington Maduro,Bella Torres, and Medici.

I see "Dominican" cigars that have tobacco blends from all over the world. What criteria makes a cigar Dominican, Honduran, etc?

When determining the country of origin of a cigar, there are three factors: Where the cigar was made, where the tobacco was grown, and where the seeds are from. For instance, a cigar can be made in the Dominican Republic with tobacco that was grown in Ecuador from seeds that originated in Cameroon. Normally, the cigar is only named by the country of origin where the cigar was made. A Dominican cigar may be made in the Dominican Republic, but have a host of different tobaccos in it, as it may have a Cameroon wrapper that came from Cameroon seeds that were grown in Ecuador and then shipped to the Dominican Republic to be made into a cigar.

To sum it up, a cigar is only labeled with a specific country if the cigar was made in that country, regardless of the country of origin of the seeds and tobacco. It used to be that where a cigar was made dictated the quality, but today the cigar industry is so competitive that it's hard to determine where a cigar was made just by looking at it (or smoking it). Don't let a country of origin dictate your purchase. Cigars are made with a higher quality now than they have ever been, and you are sure to find a high quality cigar, no matter where it comes from.

I like to travel. What is the best way to travel with my cigars without damaging them?

We carry a large selection of Travel humidors, which can be found in the "Travel" section in the humidor button's pop down window. Travel humidors are designed to keep your cigars fresh while keeping them safe from the rigors of travel.

What is the difference between an analog hygrometer and a digital hygrometer?

Essentially this question answers itself, but there are distinct differences between the two. An analog hygrometer is just a spring wrapped in a cloth attached to a dial. Based on this description, we can already deduce how difficult it is to calibrate and adjust a device that has the same technological background as an abacus. I've already went over the inherent faults of the analog hygrometer previously in this 101, but they sure do look nice, which is a trait that is still important in cigardom. Digital hygrometers, while not adhering to the old-timey aesthetic that cigar smoking hobby exhibits, are the here-all-and-end-all of accuracy.

I don't have my electronics degree, but digital hygrometers have a small sensor that feeds a humidity reading to a tiny computer, giving you an accurate reading on an LCD screen. A bit more fancy, don't you think? However, many of our humidors come with analog hygrometers built into the structure. By all means, adjust them as well as you can and enjoy the look of them. If you have gone through the trouble of adjusting them, they can still be useful so you can get an accurate reading without opening your box, but if you don't own a digital hygrometer I strongly suggest you purchase one so you can get a real reading when you absolutely need to know.

What is an "Alternative", and why should I try it?

Alternatives were created to give the smoker similar attributes to the high priced smokes without the high price tag. While they are not the same, many of our alternatives were created to exhibit similar qualities to their higher priced name sake, and we have worked closely with our manufacturers to ensure that they are as close to the real thing without you borrowing against your house to afford them. We can't say our alternatives are exactly the same as the high priced stogies. What we can say is that our Alternatives are damn good smokes for less coin.

What does it mean when a cigar gets a high rating?

The rating system for cigars changes from magazine to magazine, but if a cigar gets a high rating, you can be pretty certain that it's going to be pretty tasty. But you should not hold cigar ratings as gospel. Cigar ratings are simply a panel's collective opinion or person's individual opinion of a particular cigar. I can't tell you how many of my favorite cigars have been given mediocre ratings, and how many cigars that I thought were lackluster have been praised by the cigar press. Again, it all boils down to personal taste. Be your own cigar reviewer and decide for yourself!

Are bundled cigars always lower quality than boxed cigars?

Bundled cigars are usually less expensive than boxed cigars and are put in bundles to fit a price point. Boxes are more expensive to make and are added to the cost of the cigar, so bundled cigars are a great way to get a high quality cigar for a low price. Bundles can be anything from factory overruns, to seconds, to high end cigars that come with a display but can't be packaged in that display for shipping. Usually, a bundled cigar is technically "lower quality" than a boxed cigar, but we have many bundles that exhibit "box cigar quality" for a low price. In seldom cases, bundled cigars can actually be higher quality cigars than boxed cigars.

Why are Cuban cigars illegal? When will Cuban cigars become legal and available in the USA?

This is a very touchy question and I feel that a brief study of Cuban-American relations will answer this question for you. Turn off the TV and pick up a book on US foreign policy! If you really don't have the time here is a brief synopsis: Fidel Castro overthrows Batista in Cuba in the 1950s and aligns himself with the Soviet Bloc in creating a communist state. America doesn't like this development and initiates a trade embargo that is still in effect today. The embargo includes Cuban cigars. There has been much talk of this trade embargo being lifted in the near future, but any progress remains to be seen. However, the quality of non-Cuban cigars is so excellent now that Cuba's stranglehold on the image of the "perfect cigar" is starting to become irrelevant and outdated as the quality of Dominican, Nicaraguan and Honduran cigars reaches and surpasses the quality of Cubans.

What are the actual sizes of the typical size names (like Robusto & Churchill etc)?

Again, there are many exceptions to cigar size naming. There are Lonsdales that are Robusto size, Lanceros that are Churchill size, etc. I will outline a few sizes and what their names are to give you a basic idea. Robusto - 5 x 50 Churchill - 7 x 48 Corona - 5 1/2 x 42 Belicoso -6 1/4 x 52 (tapered tip) Lonsdale -6 1/2 x 46 Lancero - 7 x 38 Toro - 6 x 50 And so on... There are many more sizes than this, but these are the most popular cigar sizes. If you are confused about a cigar size or name, simply give us a call!

How do I get rid of the cigar-stink that accumulates in my bedroom, car, smoking lounge, etc?

There are many products that we carry, including candles that are excellent for removing smoke odors, and smell pretty nice too.

Can I use my favorite cigar box to hold my cigars, rather than buying a humidor?

Not really. Most cigar boxes are not made to the tolerances that humidors are made with, usually having insufficient seals. Cigar boxes are more of a presentation and short term storage solution than a place to store your cigars. There are very high end cigars that come in humidors, but boxes of those can range from $350 to $1800 per 25. As I have said before, there is no more suitable storage solution than a high quality, cedar-lined humidor.

Do counterfeit cigars exist? Do you sell them? How can I spot them?

The quick answers are yes, no, and with a trained eye. Counterfeit cigars are everywhere, and to spot them requires a trained eye and years of experience. There are many guides on line to teach you the real thing from a fake, but your best insurance is to purchase cigars from a reputable company, such as, of course, BestCigarPrices.com. We take counterfeiting very seriously and only purchase cigars from reputable vendors. If you suspect that any of the cigars that you have purchased from us are counterfeit, call us immediately and we will issue a return and contact our vendor. You can be guaranteed that if you purchase any box of cigars from BestCigarPrices.com, that it will be the real thing.

I live on the West Coast, and your website says I'm 5-6 business days away for Ground Shipping. Will my cigars dry out in transit?

Usually, it takes one to two weeks for a non-humidified cigar to start to get dry. On a UPS truck in a non-climate controlled environment, it can be much quicker, but fear not. Most of our UPS ground shipments to California only take 7 days total (5 business days) and rarely arrive too dry. If you receive a dry box of cigars from us give us a call and we can initiate a return. Also, UPS 3Day Select expedited shipping is an inexpensive option and will ensure that your cigars arrive in excellent condition.

In the summertime, my humidor stays at 70% humidity. In the winter, I can't seem to get it over 55%. Why? How can I fix it?

If you live in Mississippi, this problem probably has never come up in conversation, but if you live in Michigan, I'm sure it's been brought up with your cigar buddies many times. Winter brings a much dryer air to those of us in the north east and mid west. Dry air combined with electric heat creates a challenge to any humidifier. Since we live up here in upstate NY, our personal humidors need a boost during winter months. What I do is I use a Humidification Jar made by Madelaine to give my humidity an extra boost during cold temperatures. However, your humidor situation may require more or less. By purchasing a high quality digital hygrometer, you will be able to in real time, quantify if you need more or less humidity, and take appropriate action by purchasing additional humidification elements.

WARNING: BestCigarPrices does not sell cigars or tobacco related products to anyone under the age of 18, nor do we sell cigarettes. In AK, AL, NJ and UT you must be 19 to purchase tobacco products.