Testimonials about Our Service, Selection and Prices:
Just a sampling of the many compliments we have received...
-- "Robert, I appreciate the quick response. I enjoy your site very much and the vast array of smokes that you have made available. You have the best everyday box prices around. Keep up the good work and thanks again for the recommendations! - Roger G. 3/16/10 "
-- "Congrats on EXCELLENT customer service. I placed a small order based on in-stock status. The following day I received a very pleasant phone message (Melinda) apologizing for an inventory anomaly, and asking if I would like to back order. When I called back, the next Customer Rep (Chris) was just as polite and attentive. He confirmed the out of stock, and gave me an approximate in-stock date. Tiny order, but I felt like I was your best customer. Thanks, and keep up the good work. I will keep ordering, large or small. - George B. 3/8/10"
-- "I would like to take the time to congratulate you guys on the fantastic service, low-prices and good products I have been receiving from your company. I love the fast shipments, the great prices and the quality cigars you offer. I am truly impressed!! Thank you! You have a customer for life!! You guys are THE BEST!! - Roger T. 3/1/10"
-- "I would like to thank you for GREAT customer service. There was a problem with my card (my fault) and after I called my order was shipped within 10 minutes. Wow! So glad I discovered this site. Thanks again! (you can use this testimonial) - Wendy K. 2/12/10"
-- "Thanks a lot. I am very impressed with your company so far -- fast shipping, good prices, and now, great answers to questions! - John C. 2/11/10"
-- "Scott, Many, many thanks for taking care of this issue in such a timely fashion, I was expecting the usual run around that is dished out by other companies. However, obviously, BCP.com has a customer service dept. that actually cares and stands above the rest. I will share my experience with my other cigar smoking friends and suggest that they order from you in the future. Also, if you want to add this to your testimonial page or have another site (e.g. Bizrate) where I can give BCP a good rating, I am willing to do that. Let me know. Thanks again! - Erick J. 2/11/10"
-- "I would first like to thank you for your outstanding service and products. I recently ordered some cigars from your company and was impressed at the price and quality of your products. They also shipped overseas very quickly. I am currently deployed to Baghdad, Iraq with the U.S. Army. I was pleasantly surprised to find that you guys include three free cigars to all military addresses. I find this action very impressive. My fellow officers and I love to smoke cigars in our downtime as a means to relax and hang out with each other. The fact that you guys take care of the military without us asking is a reflection of your character and dedication to our country. If you could please pass this email on to your superiors I would appreciate that as I would like the company to know how satisfied their customers are. Thank you again for your products and the free cigars. I know I will enjoy smoking them over here in the desert. Timothy O. 2/3/10"
-- "You guys rock. Fast delivery and great prices on a wide selection of cigars. Cant be beat. Thanks again!!!!!!! - Sean S. 12/10/09"
-- "Your company name should be "Best Cigar Prices and Customer Service dot com" - Richard S. 11/25/09"
-- "Just want you guys to know I have used you for about 7 years. Being from the Carolinas I drifted over to the other LARGE (rhymes with JR)cigar distributor for little over a year. Although there prices were fair I feel I got screwed on a couple of Sale items and their service was pretty mediocre. Well, I am back and I am sorry and I will never stray again. You guys are the best. You stand behind your stuff, call when there might be a problem and give alternatives if waiting for a back order is an issue and even upgraded a humidor for me when the one I ordered was out of stock. Premium service and follow up. That really counts in my book. - Mark S. 11/5/09"
-- "I just got my shipment of my Kensington cigars, and really enjoy them. I can always tell the quality of a fine cigar by the ash. These are some really great smokes, with a great blend of tobaccos. Thanks again for your dedication of putting together an excellent brand of cigars. Have a most enjoyable day- Tim D. 11/4/09"
-- "OK, here is another testimonial, something I rarely do, but in your case an exception is called for. I just received my fourth shipment from you and yet again the service is fast, the cigars are fresh and were appropriately packed. I believe if I did have a problem with quality of the products you would honor your guarantee. - Ralph H. 11/4/09"
-- "I am one happy customer!!!!!! It seems my cigar order has been delivered/received. All I need to do now is wait for my friend to bring them back for me. I am really looking forward to them!! So, Many thanks to all there for sorting out my delivery (especially as I ordered them from abroad!) it was a bit complicated for me and you guys made it all so simple. I recommend you at every opportunity. Best wishes, - Daniel G. 11/4/09"
-- "Thank you for your great cigars and the info card enclosed with my last order. It is always nice dealing with you as you always go the extra mile when it comes to great service. Tim D. 10/1/09"
-- "I would like to thank you for your great service and product. My last shipment was 2 separate orders and you caught it and shipped it in the same box. Your product is always fresh, unlike some others I have dealt with. You also have some of the best pricing around. I have looked at other sites and they are almost double yours at times. I recommend you to everyone I know who enjoys cigars and I always come here 1st. I will even wait for it if it is on backorder instead of going somewhere else. Lane J. 9/29/09"
-- "Thank you so much for your generous understanding and phenomenal customer service. I am a customer for life! I shall certainly give you feedback on the Medici Lorenzo experience after they arrive at my home. Again-- thank you so very much. - Jay S. 9/22/09"
-- "Hey Folks, I just wanted to let you know how great your company is. I just received my second order and could not be more impressed. I live in South Jersey and both of my products arrived less than 24 hours after I placed my order. I used to order from another popular catalog but could not find Tabaks there. I was a big fan of Kaluhas before they were discontinued and was looking for a similar replacement. I tried Java and Tabak brands based on information I recieved on your website. I could not be happier with your incredible delivery time and your prices blow away my local cigar shop. I have never written a feedback letter to any company, but I was so pleased with my experience I just had to write. Thanks for your great service. - Joey S. 9/21/09"
-- "Just recieved my order and wanted to say thank you. My cigars were in perfect order, and yes you will be seeing my next order soon. Keep up the good job. - Roger P. 9/10/09"
-- "Please note that I recently had a problem with my order which Christopher expedited the resolution quikly and to my extreme satisfaction. Since I have shifted away form Abners many months ago I have found your products fresher and your personnel both knowledgeable and customer oriented. Merci Christopher, - Jerry H. Customer for life! 9/8/09"
-- "Thanks again for the great services, cigars, & prices that you provide. I received my order today as expected and will be enjoying them like always. You all are some very wonderful people to deal with. - Tim D. 8/28/09"
-- "Just wanted to thank you for sending my cigar order so quickly. I ordered a box of ACID Cold Tea Infusion Tea along with ACID Kuba Kuba. The website listed them as backordered, but despite that I received my order in less than a week. The cigars are SO fresh I really congratulate you on keeps your prices SO LOW especially since there have been so many new taxes on tobacco. KEEP IT UP and I will be back! - Aaron L. 8/4/09"
-- "Just wanted to let you know how satisfied I am doing business with you. I have ordered well over $1000 worth of cigars over the past few months and have not been dissapointed yet. I like your perks also, sometimes free shipping or a free item, very nice. I will continue to do business with you and recommend BCP to my friends, thanks. - Kevin O. 8/24/09"
-- "I just received my 2nd order from you and I just want to let you know that I am very impressed! I am stationed overseas and I receive my orders within 5 days which is almost unheard of! You guys and gals are fantastic! My sticks always arrive fresh and in great condition. I have tried some other mail order companies and you are hands down the best that I have found! You have a customer for life. Thank you! - Bill C. 4/13/09"
-- "I just wanted to say that your cigar selection is wonderful, your prices are spot-on, and your delivery of fresh cigars has made me sing your praises to all of my friends. Keep it up, and thank you! - Keith L. 3/10/09"
-- "Once Again, you guys are the best! Your leader should be enshrined on Mount Rushmore, with a cigar!! Outstanding product, as always! - Guy K. 3/4/09"
-- "I just want to tell you, you are all great, this is my third order, I can not believe how fast you are at getting orders shipped. Just want to say keep up the great service and you got a customer for life. I am telling everyone about you. Thank You again!! -- Steve L. 2/10/09"
-- "I have been dealing with Bestcigarprices.com for about 2 years now. I used to deal with JR Cigar and had a few problems with that company. Since switching to BCP I am totally hooked. I have gotten to know Keith who works with Customer Services. All of the cigars that are mailed to me come to me in Tip TOP shape and very, very fresh. Just recently Keith asked me to try a cigar that is made specifically for BCP. I was game and he told me that the brand name was Medici. I like large ring gauge cigars and I prefer the maduro wrapper. Well, I got a box just before Christmas of 08. These cigars are unbelieveable. They are oily, very little tooth and smell wonderful. GREAT CIGAR for an even GREATER Price. I would put these cigars up against any maduro that La Gloria Cubana makes. I derived nice coffee and dark chocolate flavors from the cigar. It is bold and has some citrus nuiance. Love them, thanks Keith. Dave P. 1/13/08"
-- "Please extend my thanks to Penny in customer service for her help with my recent order. At a time when customer service generally seems to have fallen by the wayside, Penny readily demonstrated a willingness to go the extra yard to address my concerns in a manner that was both professional as well as cordial. - Arthur L. 11/26/08"
-- "Just got order and I am amazed at the service and fast shipping! Your site is great and so are the prices! You got yourself another loyal customer and cant say enough good things to my fellow smokers! Thanks again, William P. 10/30/08"
-- "Best Cigar Prices is PERFECT. Thanks for everything. - Joseph H. 10/29/08"
-- "You guys rock. Every order is on time, exactly what I ordered in perfect condition. It's a pleasure doing business with a company that does what they say they will do, not so common in today's world. Thanks and keep up your great efforts. Bob H. - 9/10/08"
-- "I just received what is my third order with you guys. I figured you would drop you a line to let you know how I feel about your service. Basically......Your store is AMAZING!!! You guys always ship fast, your shipments are always on time, your cigars are always perfect (Never Dry), your prices are cheaper then any store I have seen, and your customer service is great. This last order I received a phone call about my order right before it was shipped. In todays world you almost never see that. So thank you. I will be making many orders with you guys in the future. - Cody P. 8/7/08"
-- "I wanted to tell you that my cigars came in today, and were in excellent order. Your prices and service are excellent, and I wanted to thank you for a smoothly-processed transaction. I look forward to doing business with you again in the future. - Richard K. 8/21/08"
-- "Best cigar prices is right. Fast shipping, excellent customer service, and an easy to use web site. I don't think you can find a better quality cigar store anywhere. Keep up the good work! - Colin K. 7/27/08"
-- "My recent order arrived in excellent condition, and with surprising speed, though I've now come to take this for granted considering your company's superior service. My thanks to you for such a satisfying shopping experience, once again you've gone way above and beyond what other companies deliver. I sincerely doubt that I'll ever order from another online cigar retailer again as I am completely and delightedly spoiled. Thank you! Kevin H. - 7/26/08"
-- "I'd like to add my thanks to your huge number of testimonials. Your service, prices, quality, and speed of delivery are without peer. My local smoke shop probably doesn't remember what I look like anymore since finding your website! Thank you! Kevin H. 6/27/08 "
-- "Thank you so much for EXEMPLARY service on the part of bestcigarsprices. The day could come when I might try to hire you away from them myself! The "inspected by Heather" note brought a smile to my face as did the PERFECT box of Vs. I don't know if you've noticed but I have bought hundreds of dollars worth of cigars from you guys since last we spoke and it is because of you that I am now so loyal to bestcigarprices. Feel free to tell any superiors that who might be interested in giving you a raise. Heck, they can CALL me :) OK, that's it, thank you thank you thank you, I really appreciate you Heather. -- Atticus T. 5/23/08"
-- "I have ordered from you a few times...still getting my feet wet in buying and enjoying cigars, so my ordering habits change each time. Your website and operations are crystal clear and you have always performed exactly as you said you would. Well done! Thanks! -- Larry M. 5/22/08"
-- "Out of all the Cigar websites...you have the easiest, quickest, more info than all the rest. Thanks for making it easy! - Jimbo S. 5/8/08"
-- "my god! i just got my cigars today from your company, that is the fastests mail or order i have ever seen in my three deployments to iraq. im in shock just how well and professional your company processed my order and got me my stuff. thank you and i will tell everyone about your company. - Justin M. 3/5/08"
-- "Just want to thank you for years of great service. Never a problem and always the best prices. You have an outstanding group their. Keep it up! - Mark S. 3/5/08"
-- "Once again Outstanding service! Fast delivery with excellent product. No question why I keep coming back. Smoke On! - Steven K. 2/27/08"
-- "After reluctantly ordering from other websites, i am extremely pleased with the quality and quick shipping of my orders. Ive ordered 3 or 4 times from your site and always look forward to ordering again. Its saying alot when a redsox/pats fan does business with new yorkers. Thanks again, go sox! - Mike T. 2/15/08"
-- "Having ordered cigars from several on- line companies, I am amazed at the freshness, quality and service I have received from your company. Every business should take lessons from your performance. I will continue to remain a loyal customer. You guys set the standard for excellence. - Jim G. 11/30/07"
-- "I don't normally send letters to companies, but you folks merit a special effort. I'm sure you constantly get raves about the quality and pricing of your cigar products, so I'll just skip over that. What I wanted to personally thank you for is the fast shipping. Every shipment without fail has been extremely prompt. I really appreciate this because I tend to procrastinate and don't order until I'm almost out. Thanks again, and keep up the good work! - Woody R. 12/10/07"
-- "I just want to tell you somthing, your Company has the BEST Customer Service I have ever had the pleasure of working with. Your prompt turn around on my orders has been OUTSTANDING! I showed all the guys I work your GREAT PRICES and the say they will order from your company soon! Thank You! - Andy M. 9/26/07"
-- "Thank you for your reply. At least there is ONE cigar company that is trying to get things right. - Bill F. 7/17/07 "
-- "I am very impressed with the speed and comunication regarding on-line orders. I have ordered with many other on-line sites and none of them compare to yours. The two shipments of Acid Cigars (KubaKuba & ExtraOrdinary Larry) arrived in just two days and could not have been in better condition. You an expect more orders from me in the future and I will definitely share your site with friends. Keep up the great work. - Robert G. 8/21/07"
-- "You are by far the best source of quality cigars on the WEB. You have quality cigars and great prices. Keep up the great work!! - Don P. 8/21/07"
-- "Thank you so much for your continual awesome products and service. Yet again you have come through for me, I received my products in perfect condition and on time for the ultimate gift giving moment. Thank you! - Sue N. 7/4/07 "
-- "Thanks for being so helpful, Heather. You are REALLY GREAT at customer service. Even though there was a problem, you were a real pleasure to talk to - Dan G. 5/18/07"
-- "Everything arrived in great shape, and at least a day earlier than I expected, thanks. Thanks also for keeping an eye out for the Bratalia hats. You offer terrific service, speedy delivery and very good pricing structure. You make it so easy that I really need to vigilantly keep myself from overspending. -Jeffrey P. 12/13/06 "
-- "This is the first time I ever ordered a full box of cigars. I ordered my cigars(Ashton aged maduro #10) yesterday, and I'm STUNNED that I just received them today. That's what I call customer service. I'm extremely impressed with your company. I just opened up the box..and the smokes look in perfect condition. I'm glad I found you guys on the internet. Thank you very much! - Anthony S. 10/18/06"
-- "Thank you so much!! you guys are great! Great service, great prices... what else do ya want? - Bob L. 9/18/06"
-- "You guys rock!!! The shupping is incredibly fast, and the product incredibly fresh! Not to mention the lowest prices I've found. You have a customer for life here! - T.J. W. 9/5/06"
-- "Just a word of praise! Great service, fast delevery, fresh products. What else could one want! Thank you. - William B. 9/2/06"
-- "You 'da man! You will have my continued business in the near future. Thanks for all the help! -Jim H. 8/16/06"
-- "I would like to say thank you for being a great esthablishment. I received my AVO #3s in perfect form within 3 days. I now tell everyone abuot your service, even the people that I formely bought my cigars from. You have another life time buyer. - Joe H. 8/10/06"
-- "Thank you for the excellent communication and superb customer service. You will receive all my cigar orders in the future. Thanks again. - Al S. 7/20/06"
-- "you guys still have the most competitive prices and best service of any online cigar dealer I've ever used! - Anthony M. 7/6/06"
-- "Just wanted to drop you all an e-mail telling you how I enjoy ordering my Helix cigars from you. You guys are even less expensive than the cigar store I went to in town. Keep up the good work, again enjoy doing business with you. - Dennis C. 6/28/06"
-- "Just a quick note to say Thanks and congratulations. You have just won a life long customer. My first order was out of stock, but, my second order was received in three days!! OUTSTANDING!!! The smokes are fantastic!!! Service GREAT !!! What more can a man ask for? Thanks for doing that which you do so well!!!!! - Thomas S. 6/9/06"
-- "Super fast delivery and again, fresh cigars. Thank you for your excellent service. I'll be sure to tell all my friends! - Dean S. 6/7/06"
-- "You guys rock.. That's what I call customer service! - Francis K. 6/7/06"
-- "Thank you for your quick replies - doing business with your company is a pleasure. I have told several of my customers about your company and Ill be placing more orders as well. Thank you. - James D. 6/5/06 "
-- "Thanks! The cigars came to me as if they were fresh from a 6 months stay in a humidor. Excellent quality!!!!!!!!!!!!!!!! - Richard G. 6/1/06"
-- "Just wanted to say that you have the best prices, fastest service and freshest product of any online cigar place I've seen. I always get 2 25 bundles of Roly Maduro #4, and they are consistently the freshest and tastiest I have ever enjoyed. Bravo! Keep up the great work! - Guy K. 6/1/06"
-- "Cohibas arrived today and I couldn't wait to enjoy one. It was great! I haven't had a smoke this good since the last Cuban Cohiba I had. These Red Dots are a lot fresher than what I get locally. Thanks, look forward to doing business again. - Dean S. 5/31/06"
-- "Thank you very much and I must say that is the best customer support I have ever seen. I am shopping in the right place. - Brad B. 5/30/06"
-- "Thanks. Usual great service. I ask the question and the next email I get is the UPS ship notification. You're great. - Chad B. 5/24/06"
-- "'Good things come to those who wait.' That said, good things come to those who order through New Global. Quick turn around and great prices is what sets New Global apart from the others." You can quote me on that. - Jason P. 5/22/06"
-- "As for the service I receive, I have only one word....excellent! I have recommended you to several people, and usually give the catalog to them if I have one. You have one dedicated customer here. - Jeff B. (again!) 5/5/06"
-- "You guys are "The Man". - Dave B. 5/4/06"
-- "Love you guys. Been ordering for years. Best source online, and I keep looking. Keep it up! - Michael K. 5/3/06"
-- "I look forward to doing more business with you in the future. I will be sure to tell my other cigar smoking friends of the great customer service. Thank you - Daniel O. 5/1/06"
-- "Thank you for your quick response and action in this matter. I'm sure I'm not your biggest customer, so I appreciate your efforts on my behalf. - Larry B. 5/1/06"
-- "My thanks to you and all the great people at New Global. It's a pleasure doing business with you. - Tom J. 4/30/06"
-- "After 30 years doing business with your competitors, I found New Global about 6 months ago. I could not be more pleased with your product selection, prices and outstanding service! Thank you. - David N. 4/22/06"
-- "I ordered my cigars on a Monday, received them the very next day fresh. You have a customer for life!!! Great prices guys. - Wes R. 4/18/06"
-- "Thanks. I like the way you folks do business. Prompt and courteous. Keep up the good work. - Gary G. 4/6/06"
-- "I could not be more pleased, got cigars (Moontrance C.A.O. mmmmmmmm) and a sampler of Ambrosia cigars, which are VERY good as well. Humidor was beautiful, and everything I expected. I will DEFINITELY be a repeat customer, and would recommend you to any of my cigar smoking friends! Please put me on your testimonials page, you deserve another glowing one! - Jeff B. 3/13/06"
-- "Thank you very much for your prompt response. I really appreciate your quick and friendly customer service. - Ernest K. 2/20/06"
-- "Thank you for my Macanudo Portifino's I received. I live in San Diego and your prices put every shop in this area to shame. You'll hear from me every month. My only hope is you never leave us!!! - George L. 2/15/06"
-- "I recently received my order for two boxes of cigars. I was very pleased with my order and the price is much more down to earth than the ridiculous prices in the cigar shops. I look forward to continue to purchase my cigars from you in the future. I have already recommended you to a couple of friends. - Louis P. 2/14/06"
-- "Thank you for the quick reply... No sooner did I receive your message when the doorbell rang and it was UPS with my package from New Global. Great service!!! You can be sure that I will be a regular customer! Many thanks again and have a Great day! Best Regards, Gene M. 2/2/06"
-- "I am glad to have found New Global Marketing, which is proving to be a fast and efficient mail order cigar supplier. Thank you for the personal service you have provided with my first two orders. William .G. 1/30/06"
-- "Thanks to John for tracking down my cigars that UPS lost. A lot of Christmas cheer to you and yours!!!!!! And now mine!!! Robert S. 12/21/05"
-- "How come you guys can get my cigars to me in 3-4 days, and the "other guys" take 10-14 days at a much higher price?! They don't have UPS tracking, like you do. Truly, a superior organization you have! Congrats, and keep up the good work. A loyal customer, Guy K. 12/9/05 (We love Guy. He has sent many testimonials.)"
-- "Just received the box of maduro's and the samples!! You're the best. I appreciate your great service!! Have a great weekend! Thanks again! Sincerely, Lowell G. 12/9/05"
-- "I want to thank you for the recent order I placed and the fast service and excellent customer service too. Bob C. 12/9/05"
-- "I just received the New Global Cigar Times paper and I love it. I will definitely be buying from you guys before Christmas. Michael R. 12/5/05"
-- "Thanks - they came today. Every time I order from you folks, quality is high and delivery prompt. I shall spread the word! Ron C. 11/29/05"
-- "Thanks for getting back to me so soon... Thanks for your continued help. Your customer service has been excellent! The last company that I ordered cigars from had horrible customer service and were more expensive to boot. So thanks again for all the help. Chris D. 11/10/05"
-- "You are smokin' my old hangouts. Your availability, prices, and site, as well as newsletter are yet to be beat, and I have been buying online cigars for 10 years. David C. 10/18/05"
-- "GREAT Job--appreciate all the service--you know --I have ben dealing with you all for a few years now---and have to admit---always have been satisfied---now even more--- Jeffrey M. 10/17/05"
-- "I purchased the San Marco humidor from you, it was as good as promised. Your prices are the best, and I plan to order my cigars from you from now on! Thanks for the great service! Delmar H. 10/11/05"
-- "Cigars delivered this morning !!! Thanks very much. I appreciate your help. A very, very happy customer, Norm G. 10/6/05"
-- "Better prices, better service than the "Other" leading web cigar sales place. I told all of my cigar buddies (15) about my experience with you guys, and, of course, the prices. About half are changing over to you guys. The fact that you have the "tracking" feature is the best! Will be ordering more cigars in November. (Maybe late October) Sincerely, Guy K. 9/30/05"
-- "I would just like to say that I think your service is exceptional and your selection of cigars have been the best I have ever seen. After spending the last ten years hassling with -------- Cigar Co. and a myriad number of other cigar companies and getting absolutely no service and never knowing when my cigars were going to show up, I must say it is very refreshing to just click on to your website and I get what I want in a timely fashion. Keep up the good work!!!!!!!!! A new loyal customer, John M. 9/28/05"
-- "Thank you for a great site. Looking forward to smoking some great cigars." Greg V. 9/9/05"
-- "Thank you very much. You guys are the best!! Dennis W. 9/6/05"
-- "Greetings... I just wanted to congratulate you on your very good service. I had ordered some cigars on a Thursday of this month and they were delivered as you said they would be, on the following Monday. Good service these days is in very small commodity and it is so very refreshing to be treated as a customer should be treated. Thank you very much... I look forward to shopping with you again.. If I wore a hat, it would be off to you. Thanks again, Sid L. 8/30/05"
-- "This is the best place to order cigars from. They're about 10% cheaper than other places on the cigars I like, and my orders always arrive quickly. I recommend this web site to all my cigar smokin' buddies. Thomas G. 8/26/05"
-- "Quick shipping, thanks you have me as a life member!!! Chris L. 8/11/05"
-- "I ordered a box of cigars and it arrived within twenty four hours! Wow that was fast! Thanks, Tim B. 8/6/05"
-- "Just wanted to tell you how happy I am with you guys. As you can see I buy a lot from you. I refer everyone to you and even tell them that if they don't smoke all the cigars they buy from you (because you have to buy quantity) that I will buy them from them!!! Thanks again....keep up your good work and service from a very satisfied customer!! Robert S. 8/1/05"
-- "Thanks John! New Global is the best place to get cigars I have found. I really appreciate your quick response. Sincerely, Jerome B. 7/30/05"
-- "I would like to say that since I am new to the cigar world your site has some of the best information on cigars on the net!!... I thank you in advance for your suggestion and I plan to purchase my humidor and cigars from you. Keep up the OUTSTANDING prices and VALUABLE information. Sincerely, James O. 7/19/05"
-- "Hi there, I've been browsing around your site but your prices seem really, really low compared to other sites for the same cigars. Why is that? Thanks. Regards, Chris C. 7/18/05"
-- "Just wanted to let you know that this site is wonderful and more importantly...the products are great. I can not believe the excellent & preserved condition of the cigars. I ordered a cheaper bundle pack for test purposes...well now after smoking a few I am completely sold on the bundle packs and look forward to trying other brands. I often visit (weekly) an upscale cigar bar here in Florida, and the quality, aroma, appearance draw ..you name it of the Cuban sandwich could hold its own. What I mean by that is, the cigars smoked like a $15 - 25 cigar. No one would guess I paid less than a $1.50 apiece for them. Keep up the great job. I will let others know about this site. Terry A. 7/13/05"
-- "I just checked out your website and your prices are the lowest I've ever seen! How is it that they can be so much lower than your competition? James 7/13/05"
-- "Ladies/gentleman: I finally received the shipment of cigars you sent to me in Iraq. They were worth a slight delay in shipment (Army's fault not yours) and getting a package from your company is one of the bright spots in an otherwise dreary hot dangerous place. Thanks again, Dan D., Major, U.S. Army 7/7/05"
-- "Thanks so much for such a fine cigar! 7/7/05 Robert P."
-- "Received my first order....super fast delivery..great product line....Thanx. Will order again... Jim R. 6/17/05"
-- "Thanks again for your prompt reply. You folks have great deals and I'll definitely be ordering from you again!! Your fast service is the best! Susan B. 5/13/05"
-- "Thanks John! True Customer Service doesn't come from processing every order perfectly, but from handling exceptions well. New Global has passed that test! Thanks, Mike H. 5/5/05"
-- "You are a doll. Thank you, Martha J. - 4/26/05"
-- "Dear BestCigarPrices.com, I usually don't respond to companies that I order from, but you guys have a new customer for life! I have ordered from other companies while here and frequently the cigars are broken or dry on arrival. The cigars that you sent were in pristine condition on arrival. This is saying something considering that I am currently in Iraq and the mail system is sometimes slow. Well done, and I look forward to our next transaction. Paul M. 4/25/05"
-- "That's FANTASTIC. I usually order the long lady Olivero's which come in a nice wood box. I appreciate your customer service and will be sure to let all my cigar smoking acquaintances know of your generosity. Thanks, Tom S. 4/21/05"
-- "Cigars arrived today. Thanks for the great service. I will do business with you again. Thanks, Johnny P. 4/15/05"
-- "I just received my order, and I am very pleased. Your company was very fast and accurate in my order's delivery. My complements! David H. - 4/11/05"
-- "You guys are fast! Thanks, Austin K. 4/4/2005"
-- "Thanks for the quick reply and resolution. You guys are great to work with. Scott T. 3/31/2005"
-- "Thank you very much for your service and quick response. It is so nice to be working with such an efficient organization as New Global Marketing. We assure you that we will continue doing business together. Michael & Lawrence G. 3/18/2005"
-- "Received my first order from you folks today. Extremely prompt. Will order again. Thanks for the quick service! Emmett M. 2/23/2005"
-- "Love your service; the greatest cigar source ever, as far as I'm concerned. Dave C. 2/17/2005"
-- "Thank you so much for taking the time to help me in this transaction. Dale N. 2/16/2005"
-- "Thank you. I have placed several orders through your company and will continue to do so. Your service is excellent. William F. 2/1/2005"
-- "I really appriciate the email, and plan on buying all my cigar needs through you. Thanks again for the support. SSG Wesley H. 1/25/2005"
-- "I was delighted to see your offer of free cigars for any APO address. THANK YOU SO MUCH FOR SUPPORTING OUR TROOPS. Sandra O. 1/18/2005"
-- "I feel you have honored your company, and me by charging me the agreed upon price for my cigars. My opinion has changed of your company, and I am satisfied and will most likely be a repeat customer. Thank you for your understanding, and honorable solution. Respectfully, Terry G. 1/14/2005"
-- "Great cigars at excellent prices...will do business again! Chad W. 1/6/2005 California"
-- "I want to thank all of you for the follow up of a back order on the Cuesta Rey #9 with humidor. I recieved it yesterday and am very impressed with the special offer - great cigars, great price, and a beautifull limited edition humidor at no additional price. Don O. 12/30/2004"
-- "I recieved the order I gave you in time for Christmas!! VERY COOL! Thanks you got my business! Best, Mark R. 12/24/2004"
-- "Thanks for the VERY fast (normal) shipping. I look forward to being a regular customer for cigar gifts! Many thanks, Gerry K. 12/21/2004 Barrington, IL"
-- "You folks are the best. Happy Holidays to all the New Global staff. Brian A. 12/10/2004"
-- "Thanks for your quick and responsive reply. I have been impressed with the quality, price and service you provide. Joseph D. 12/8/2004"
-- "I saw yesterday that the order had been corrected. Thanks for the quick reply and for being able to resend so that the shipment arrives on time. These things happen but I'm impressed with how well it was handled. Mario 11/11/04"
-- "Thank you very much for the fine delivery of Acid C-Note Cigars. You were very accomodating with your excellent customer service and I would like to thank you all very much. Jack K. 11/5/04"
-- "Thanks...you guys are great. John M. 7/04"
-- "The cigars are arrived now. I think it was a perfect deal for you and for me! I hope, we can make a second deal in future. Best regards, Rainer K. (Germany) 6/04"
-- "I wanted to let you know I got the hygrometer, and it is perfect! This humidor is really a beautiful item, and I just wanted to thank all of you guys for taking care of this problem. I was initially disappointed to find the meter missing, but sure enough, you fixed me up. I will be a faithful customer, you can be sure. I think I have enough cigars for now, but when I need any, you will be getting all my orders. I will tell friends. I heard about you from a friend of mine, and he was right. Ron G. 6/04 "
-- "Received the shipment, and everything looks great and is appreciatedÀ Thanks for all. Chris P. 6/04"
-- "Hi, just got my first order from you--very timely. All in good shape and all very good. I"ve been ordering from ******** and ** for years. You folks rock!! Buddy H. 5/04"
-- "Thanks for the quick service!! You guys are the best on the net!! I went to the local smoke shop to buy a sample of a cigar and told him how much I pay for your cigars. He said there is no way, the price is too low...I told him maybe he should start buying his inventory from you!!! Robert S. 5/04 "
-- "Thanks! Great service, congratulations. Carlos L. 4/04"
-- "Good morningÀ I thank you for your outstanding service. The cigars were for a very good customer of mine and he was thrilled with the giftÀ Respectfully, Charles B. 3/04"
-- "Thank you John for your helpfulness and prompt service to inform me on the status of my delivery. I really appreciate it and I know that I will enjoy those cigars. Thanks again. Sincerely, Craig C. 3/04"
-- "Thanks for your quick reply. You fellas are good! John G. 3/04"
-- "Great gratitude goes to all the people who work at New Global. They provided me with respective and caring customer service, but most importantly, they provided me with my PERFECT cigars. They were even willing to bend over backwards to special order me the cigars I was looking for. Thanks a Million, you have made me a customer for life. Andrew B. 3/04"
-- "BTW: received the Antano's great thanks tons. I want you to know I send everyone your way, keep up the good prices and service... Gordon 3/04 "
-- "Your website is FANTASTIC, NO ONE else that I can find has better prices on the best variety of brands - keep up the great work! Jon K. 2/04"
-- "Your customer service is nothing short of outstanding! Thank you so much. Cody B. 1/04"
-- " Thanks for the reply. I got the Padron"s today, and just finished one... very nice for a not-too-expensive smoke! Doug H. 1/04 "
-- "I really appreciate your personal touch and service. I have no hesitation recommending your company to friends and I look forward to working with you again in the future. Charles C. 1/04 "
-- "I received my box of cigars today. Thank you for your excellent service. Brian S. 1/04"
-- "Received my box of Avo #3 tubos today, as promised. They're beautiful. I'm extremely happy with this transaction and have already recommended you to several of my cigar smoking friends. Thanks for great service. Joe P. 1/04"
-- "Thanks for the great service!! Now this is the way to run a business, and take care of your customers. Rest assured I will encourage all my cigar smokers to use your web site because of your great service and attention to your customers. P.S. Give this to your boss and ask for a raise. Steve R. 1/04"
-- "Dear David, Thank you for the quick response to my questions. I also appreciate the excellent customer service you provided while I was placing my order this morning. It is not often I see the level of service provided from you and your company. I am a first time customer who is also in the customer service industry. I will be purchasing again from your company. Excellent Job!! George Z. 1/04"
-- "I just wanted to tell you how pleased I am with your service. You carry all the tobacco products that my husband likes and your staff is very courteous. We ordered some of your cigars, as a Christmas gift for one of my husband's friends. Not only did we receive them in a timely manner (it was during the Christmas season rush) but they were fresh. My husband has always been afraid of ordering tobacco via mail or internet because the issue of old tobacco has haunted him. (A bad experience 1 time-not with your company however.} But as you can see we are ordering from you again and look forward to doing so again and again. Thank You for your excellent service, Barbara R. 1/04"
-- "Thank you very much! I will definitely recommend you guys to all my cigar smoking friends! Have a great holiday! Nicole P. 12/03 "
-- "Thank you got them; everything is great! Terry M. 12/03"
-- "You guys have a great selection and the best prices. You will have more of my business! Davin 12/03"
-- "Thanks again for your outstanding customer service. I never hesitate to recommend New Global to other cigar aficionados. 11/03"
-- "Thanks, Joshua - Guess what? I got it in only TWO days. Arrived last night--- thanks for your good products, prices, and service! John H. 11/03"
-- "I received the cigars on Friday, the 7th, in perfect condition. Thank you for your follow up. I am very pleased with the service of your company, and have passed your name along to my numerous cigar-smoking friends. Stu B. 11/03"
-- "To all the folks @ newglobal.com, I want to thank you for all your courteous & efficient service. Your prices are great, selection/availability is superb & shipping is fast. I've been a customer for 5 years and I've never had a problem that was not repaired both efficiently & courteously. And that was only 2 or 3 times. I order only 2 to 4 boxes a month but feel as though I'm treated as one of your super-high volume customers. Thanks again & look forward to our "cigar smokin' " relationship. Yours truly, Danny M. 11/03"
-- "Thanks for the update. I will leave my order in. I get good service and good prices with you guys. James D. 10/03"
-- "I received the order yesterday. Thank you for the phone call on Wednesday. I am very impressed with the level of customer service I received. Thank you, Peter R. 10/03 "
-- "Finding your website was like stumbling onto a goldmine. I just received the cigars that I wanted - at rock bottom prices. Fast. The whole transaction was pleasant & effortless. I feel really spoiled! And grateful. Thanks! Deborah S. 10/03"
-- "Your prices are fantasticÀ Mike S. 10/03"
-- "Thanks for the good service. There are lots of choices to buy cigars on the internet. I plan on using you for my cigar needs at this point. Robert S. 10/03"
-- "Dear New Global, I just wanted to write saying how good of a job you guys are doing. I just started buying from new global and I haven't had any compaints. My shipments are handled promptly and problems with any order are fixed on the spot. These days finding a web site with good customer service is a rare thing it's good to now someone still gives a damn about customer satisfaction. You guys are making my life out here in Iraq that much better. Keep up the good work. Spc P., US Army. 10/03"
-- "ôI would just like to say how much I enjoyed the fast and courteous service I received from your employees. Recently I placed another order and for the first time the items were not in stock. Your staff was very responsive and helpful in changing my order. In fact when I called back to change my order the gentleman even remembered me. That make people feel good when dealing with companies especially by phone. It is a pleasure to talk to helpful, and friendly people. Keep up the good work. Scott D. 9/17/03" "
-- "ôThank you for providing these wonderful cigars. Gordon S. 9/16/03" "
-- "ôAfter ordering from you for the past five years, it dawned on me that I've told everyone, but you, of your great service, pricing, selection and availability. Pricing is important, but your service puts you head and shoulders above your competitors. Thank you. You probably have 50 more long-term customers because of my big mouth. Jim J. 9/8/03" "
-- "ô I just wanted you to know how great your company is. I ordered 2 boxes of cigars yesterday and received them today. Your service is excellent, I will be telling my friends about you company. Thanks. Ray H. 9/4/03" "
-- "ô You guys rock----I can't begin to tell you how impressed I was with the quality and timeliness of your service/sales department; this level of customer service is something not regularly found on the web. I will buy all my smokes from you from here on out. The selection is great, prices are unbeatable, and overall your team is a class act !!!! Kudos and Good-ash to you all. David G. 9/2/03" "
-- "ôThank you for your quick service. I was amazed to find the cigars at my doorstep yesterday. They look great. Thanks again. Donald U. 8/23/03" "
-- "ôThe guy who took my order was great... He sounded like a real person who smokes cigars, not some slack jaw who sold auto parts last week and cigars this weekÀ If you have a way to identify the fellow who gave me the superior service, please thank him for me. Craig O. 3/25/03" "
-- "ôThanks for looking into it for me and thank you for your good service and prices at New Global Marketing. Best regards, Gene F. 7/23/03" "
-- "ôThank You for your quick reply to my inquiry. It is a NEW GLOBAL WORLD! Sincere Best Wishes, Peter C. 7/3/03" "
-- "ôNow that's service ,,,, You have a customer for keeps. Many thanks, Herb B. 6/27/03" "
-- "ôDear Global, It's a "no brainer" you have the finest cigars at the lowest prices with the best customer service anywhere....bar none! Why would anyone buy cigars from anywhere else? Thank you for being a cigar aficionado's best friend. Bruce B. 6/27/03" "
-- "ôGreat service and great prices, every time. Thanks and congratulations! CAL 6/10/03" "
-- "ôPhillip, Thanks for the quick response and precise shipping information. The items were ordered Tuesday night and I received them today - Thursday PM. The product was well packaged and met with my inspection approval. You folks run a top notch outfit and I will be recommending you to my friends who enjoy cigars. Once again, thanks for a flawless and smooth transaction. Regards, John C 6/5/03" "
-- "ôThanks Alot David! You Guys Are The Best Cigar Service Around! Dan Q 5/9/03" "
-- "ôOn my last order, 1 box was out of stock and placed on back order. I received it quickly but at some additional expense to you as you did not increase shipping costs. This was great and says a lot about your organization. For this and for other reasons, I will continue to give you my business.ô Gary G. 5/6/03 "
-- "ôThank you very much, your prompt assistance is another reason I like doing business with you folks. Thanks again. Don M. 4/4/03" "
-- "ôI am a new customer, the cigars are great, the prices are great, the service was great... I'm happy Gary M. 2/27/03" "
-- "Thanks very much for your extremely prompt communications via phone and email. It's difficult to find online merchants who provide such excellent customer service, and I'm thrilled with the prospect of doing business with you. Mark H. 2/11/03"
-- "Thank you. I know my order will be sent in a timely manner. Your company is excellentprompt, good service, polite and efficient CSRs (I had to call once on an order). And I know the cigars will be fresh and at the best price. I wish all the people I do business with were like y'all. Ray C 1/13/03"
-- "Once again, thank you so much for your efficient services!!!!!! I love doing business with you folks!!!!!! Laurie T. 1/8/03"
-- "Super. Your actions hint of Total Quality Management tendencies. I will continue to use and recommend New Global to my cigar smokin' buddies. Thomas G. 1/3/3"
-- "Thanks, Y'all, I have ordered from you several times and delivery is prompt, selection is good and the price is right. Only once did I even have a question and your staff, over the phone, handled everything efficiently and politely. I'll be back. Ray C. 12/10/02"
-- "Thanks for the return e-mail. You guys really are considerate and it's reassuring when dealing over the net. Guys, W. 12/4/02"
-- "Thanks for doing what you did to get the box of Acid Kuba Kubas to me before Thanksgiving. I and my guests appreciated the effort and really enjoyed the smokes! Thanks again for great service at a great price! I'll continue to recommend your company to my friends and family. Paul N. 10/25/02"
-- "Please disregard my e-mail from earlier today...my cigars arrived today, and they're terrific! The seconds may not look perfect, but they smoke as well as their $100.00/box counterparts. Thanks again for the recommendation...that's what I call GREAT customer service! Jim S. 10/9/02"
-- "ÀYou folks are far and away the best online cigar distributors I've dealt with. I'm converting people fast from ******** and ** to you guysÀ Excellent response time, great prices, great selection - keep up the outstanding work! Michael C. 9/17/02"
-- "I wish that I had come across your site sooner. I have a hard time finding boxes of my favorite cigars. Even at the other online shops. But not here. I got the boxes I wanted, at a price that just floored me. Your shop is tops. Frank C. 8/27/02"
-- "Received the cigars last week ,they are super many thanks. You have certainly got me as a customer for future orders. Dave J. 8/27/02"
-- "My first shipment showed up in great shape - I'm thrilled. My co worker said he would place an order soon. Bert M. 8/22/02"
-- "You guys are terrific! John R. 8/5/02"
-- "Thank you so much for the quick response. I called your number and had the order changed to 3 day delivery. The customer service person ( a young man, I forgot to ask his name) was extremely helpful and courteous and was one of the best. It was a pleasure being treated so professionally. You now have a long term customer. I appreciate all of your help. Sincerely, Mark H. 7/24/02"
-- "Unbelievable!!! there was a knock on my front door early this morning and there they were my cigars. Thank you very much for this fantastic service, I will be ordering again and again. kind regards, Bill W. 7/23/02"
-- "Just to express my thanks in expediting my recent order...ordered late Wednesday and received them today! Thanks for that extra effort. Michael C. 7/12/02"
-- "Phil, Your cigars have always arrived in a timely manner and are always fresh. I hope you guys are in business for a good long while. You have the three important factors for a succesful business: Price, Quality, & Service. Very Much Appreciated. Tom K. 7/12/02"
-- "Thank you for the cigars. They are very fresh, and very good smoking. I will be back for more cigars. Thanks again, from Carlo 7/5/02"
-- "Gang, Just received my order and I am very impressed with the product, packaging and how you caught my email to include my requested cutter. This is my first of many to come. Keep up the great work. Regards, Bill I. 5/21/02"
-- "Thank you for the prompt reply. You folks are the best! Thank you for the courtesy. I appreciate it very much! Best Regards, Dan O 5/17/02"
-- "Yes I received my order no problems, well pleased with your turn a round as well as the product you are on my A list. Thanks Don 5/13/02"
-- "New Global, I realize that the order I just placed is already backordered. I went ahead anyway, knowing that you would send them along when my number came up for their availability. I tried a Partagas Black Label when they were introduced...it spoiled me forever. Your prices are, by far, the very best of any on the Net. I will continue to be a faithful customer. Bruce W. 5/8/02"
-- "Received both orders 2 boxes of Montecristo Churchills and 4 bundles Montecristo Seconds. You guys are the greatestÀ I have been doing biz with your fine company I have never been let down or felt like I should have gotten a little more for my money. Just the opposite; I get left feeling like I did not pay enough, and to be honest that term never comes out of my mouth. I am the greediest person I know. You may use this as a testimonial. Gasper V, President of V-Consulting, 55 years of age, semi retired and able to buy anybody's cigars or anything else that I might want. But I will always shop with Global because I don't feel like I have been taken. 'Nuff said. 3/4/02"
-- "Doing a great job. Thanks. Bruce A. 1/14/02"
-- "Thanks for your outstanding service. I'll make sure to recommend your business to my cigar-loving friends. Jorge W. 1/6/02."
-- "Just a quick note to let you know that both boxes of cigars arrived in Tampa on time and they're sitting in my humidor as you read this. The selection is awesome - Onyx and Sancho were great choices; I'm looking forward to trying them out. The box of Onyx had an H.Upmann Tubo taped to it. Is this a promotional cigar or just you're generosity? Thanks for the great service. Merry x-mas, and I look forward to placing more orders with New Global in the New Year. Shawn H. 12/20/01"
-- "You guys at New Global are awesome. Nick D. 12/19/01"
-- "Than you for getting my order to me so promptly. I ordered Friday, needing it for Tuesday morning. It arrived Monday - exactly what I needed!!! We presented our boss with the gift and he was thrilled!! We presented our boss with the gift and he was thrilled. I have passed along your web site to all the cigar smokers that I know. Michelle A. 12/19/01"
-- "'Un grand merci'! I thought I would let you know, that it was with great pleasure, that I received my cigar order this afternoon at 5:30 pmÀ I also think my experience working with you was a good one and hope that we can do more business in the future. Edy L. 12/5/01"
-- "Received my La Perlas yesterday. Great service at a great price. Thanks. Keith 10/30/01"
-- "Thank you for the speedy service! My cigars arrived well before I thought they would and they were in good shape. I look forward to future business with you. BTW, your prices are outstanding! Thanks again, Dr. Pete 10/16/01"
-- "Thank you for your reply regarding the Fuente Hemmingways. Your response is greatly appreciated. Your response to my questions also indicates to me that you have sincere customer service which is a pleasant surprise. I will definitely keep you in mind on my next purchase. Pat W. 10/4/01"
-- "Hey, I just received my first order I put in with you guys. Let me see, how could I describe this transaction. How about 'Absolutely Outstanding!' I order them on Friday night at 12:10 am and you guys shipped them on Monday and Tuesday they were here. They are a box of El Ray Del Mundo Coronations. At first I was hoping that the draw would be O.K. It was perfect! The cigars arrived in perfect shape, which is something I can't say about some of the guys I buy from in New Jersey! Anyway, thanks for a great job! I will tell all my friends about your site. It's great to do business with people who care! Sincerely, Pillip L. 2/7/01"
-- "Just received my box of Acid Infusion Teas and want to thank you for such excellent service! The cigars I originally ordered were out of stock and someone called here to talk about a substitute which I thought was really different from the 'back order it and let it sit on the shelf' treatment of some of the other places I've dealt with... the price was stunning! And the complimentary issue of 'Smoke' was a welcomed surprise. Needless to say you now have my business. Jim C. 9/19/00"
SSL 128k bit protection
McAfee Secure
Please call customer service to pay with PayPal.
Copyright © 2010, New Global Marketing
Cigars | Cigar Directory | Cigar Resources | Site Directory | Cigar Brand Info