Citizens of Canada are entitled to certain rights under PIPEDA. If our processing of your personal information is subject to PIPEDA, you may be entitled to the following rights:

  • Right to lodge a complaint: You have the right to lodge a complaint directly to us regarding our alleged noncompliance with PIPEDA. We will review and respond to your complaint. PIPEDA-related complaints can be directed to policy@bestcigarprices.com.
  • Right to access: You have the right to ask us for copies of your personal information. This right has some exemptions, which means you may not always receive all the personal information we process. Applicable exemptions may include the management information exemption (data that we process for management forecasting or management planning about a business or other activity), confidential references (references given or received about an individual), or certain instances of ongoing or prior negotiations with the requestor, among others.
  • Right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Right to erasure: You have the right to request erasure of your personal information that we are not obligated to keep in some cases (also known as the right to be forgotten). For example, you can request us to delete such personal data if: (i) we no longer need the data for the purpose it was collected for, (ii) we process the data based on your consent and you revoke your consent, (iii) you object to our processing based on legitimate interest (and we do not have an overriding legitimate interest), or (iv) you object to our processing the personal data for direct marketing purposes. We may not be able to immediately erase your personal information if we have a lawful reason or a legal or contractual obligation to retain the information or continue the processing.
  • Right to restriction: If you believe that your personal data is inaccurate, that our processing is unlawful, or that we do not need the information for a specific purpose, you have the right to request that we restrict the processing of such personal data. You also have the possibility to request that we stop processing your personal data while we assess your request. If you object to our processing (per your right to object below), you may also request us to restrict processing of that personal data while we make our assessment.
  • Right to object: You have the right to object to processing of your personal data which is based on our legitimate interest (Article 6(1)(f) UK GDPR), by referencing your personal circumstances. You also have the right to object to our use of your personal data for direct marketing purposes. When you object to our use of your data for direct marketing purposes (i.e. let us know that you no longer wish to receive direct marketing from us), we will stop sending you direct marketing correspondence.
  • Right to data portability: This right only applies to personal information you have given us. You have the right to ask that we transfer the personal information you gave us from one organization to another or give it to you.
  • Automated Processing: You have the right to not be subjected to solely automated processing of your data in a way which will have a material impact on you.
  • Rights under Quebec 64: If you are a resident of Quebec, you have some additional rights as described below:
    1. Decisions based on automated processing. If we use your personal information to render decisions based exclusively on automated processing, you have the right to be informed of this at or before the time of the decision.
    2. Right to request source of information. Where we collect your personal information from another person or entity (i.e. not you), you may request us to inform you of the source of the data.
    3. De-indexation and cessation of dissemination. Under certain circumstances, you have the right to request we cease disseminating personal information or de-index any hyperlink that provides access to this information by a technological means. You have this right when dissemination would violate the law, violate a court order, or cause serious injury to your privacy or reputation.
  • How to Exercise Your Rights?

    To exercise your rights, please click Request My Personal Information at the bottom of this page or call 888-412-4427.