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In 2018, leading online cigar retailer Best Cigar Prices is taking the leap from your web browser to a luxury cigar retail store and lounge environment at their facility in Northeast Pennsylvania.
Established in 1997, Best Cigar Prices has come a long way from its starting point of operating out of the trunk of a car in upstate New York. Now based in Drums, PA at its 25,000 sq. ft. headquarters since 2011, the company has made leaps and bounds in becoming the premier cigar source on the web, and the retail space is the next logical step for this fast-growing business.
However, they’re not looking to be “just another cigar shop.” Far from it, according to BCP Director of Merchandising Jeff Brown. “Our vision is to deliver a state-of-the-art cigar lounge experience unlike any in the area,” said Brown. “We want our customers to feel like their every need has been taken into consideration when they step foot into our store, and so far I think we’ve hit that mark.”
In addition to the typical cigar store amenities such as a Spanish Cedar-lined walk-in humidor, large cocktail bar, and comfortable, smoke-friendly indoor and outdoor lounge spaces for patrons to enjoy, Best Cigar Prices’ retail operation will have quite a few accommodations that will set it apart from the pack.
Aside from the business’s high-tech approach to the traditional lounge environment with touch-screen browsing stations, monitors giving shoppers a direct view of orders being processed inside the humidor, and ample wireless charging stations throughout, perhaps the most obvious advantage is the fact that the store is directly connected to the company’s massive humidor warehouse. Customers at the store will have direct access to one of the largest cigar and accessory inventories in the country, with over 7,000 unique items from more than 600 top brands including flavored cigars, cigar humidors, lighters, and cutters from Padron, Rocky Patel, Montecristo, and many more.
Cigar and beverage Pairing Menus will be made available to visitors of the lounge and updated regularly to recommend specific cigars with particular brands or styles of whiskeys, craft beers, and other spirits that complement their unique tasting profiles. “Everyone knows that Romeo y Julieta 1875 is a great, classic cigar, but what is the best drink to go with it?” Brown remarked.
Plans to have a conveyor running from the warehouse to the store will guarantee that cigar-lovers in search of items that are not stocked on store shelves will have their order in under five minutes, complete with a countdown timer that will display real-time order progress.
The store will be fully staffed by educated cigar professionals who specialize in the often-difficult task of making cigar gift recommendations, but will also offer self-serve kiosks for those that know what they want and don’t need help from an associate. Alternately, customers will be able to place orders remotely via phone or online and then pick it up at a designated time, similar to a food “to go” order.
The Best Cigar Prices retail store had its official “soft” opening yesterday, with the official Grand Opening scheduled for September of this year. In the words of company CEO Greg Fox, “Our customers have a deep appreciation for the artisan nature of the products we carry and often form lasting bonds with each other that might not be possible without the unifying factor of a fine cigar. We’re beyond excited to bring this new level of comfort, convenience, and camaraderie to them,” adding, “it’s their support that has allowed us to thrive and this is the least we can do to say ‘thank you’.”
Fox also alluded to other “surprises” that Best Cigar Prices customers can look forward to, including the possibility of a large-scale cigar event held at the new store at some point in the near future.