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Shipping

Browse our shipping policies, costs, and expected delivery times. Learn how to track your orders, or make changes to orders that have already shipped.

Order any item that's tagged FREE SHIPPING or while a free shipping promotion is taking place and your entire order gets free shipping via BCP Ship Saver*! Certain restrictions apply: Free shipping is only valid to the lower 48 states (excludes U.S. Territories, AK, HI and international shipping), excludes overweight items**, and excludes expedited ship methods. Expedited orders will be charged the normal expedited price during free shipping promotions. Potential delivery delays still apply with free shipping orders. BCP reserves the right to end a free shipping promotion at anytime. See the Free Shipping page for a full list of eligible free shipping items.

*BCP Ship Saver option will be delivered by either UPS or USPS as determined by your local UPS hub. Delivery addresses must be able to receive packages from either carrier. BCP Ship Saver is only available to addresses within the Continental U.S., and as a courtesy to our troops, APO and FPO addresses may also take advantage of our BCP Ship Saver option as well, inclusive of free shipping when available. Potential delivery delays still apply with this method. Items or promotions tagged as "Free Shipping" will utilize this method.

**Overweight items are clearly marked in the shopping cart. If your order includes an overweight item, your shopping cart will read "Determined by Weight" and/or "This is an Overweight/Oversize item". Items marked this way do not qualify for free shipping and will be charged according to the weighted ship price.

Free Shipping applies to in-stock items only. Back ordered items are excluded.
You can track any of your recent shipments from BestCigarPrices.com by logging in to your account and visiting the order history page here.
Absolutely. We ship to all U.S. military addresses (APO,FPO) via USPS. Please note that you may incur longer delivery times when shipping to these locations. Expedited options are unavailable for these deliveries. APO / FPO addresses may take advantage of our free shipping and BCP Ship Saver services when available.

If you have any problems or questions regarding your order please e-mail us at [email protected] or call 1-888-412-4427 and our experienced customer service team will be happy to assist you.
If you wish to alter an order you've already placed, please call our customer service department at 1-888-412-4427 as soon as possible and we will make every effort to accommodate you. Please be aware that we process orders very quickly, and that once an order has left our facility we cannot make any changes, except as outlined in our Return Policy*.

*We ask that you inspect your cigars carefully upon receipt. If your shipment has arrived in damaged or defective condition we will credit your order in full, including shipping charges. Simply keep all packaging and merchandise and contact our customer service department within 14 days at 1-888-412-4427, or email [email protected] The customer service representative will document the reason for your return, and issue you an RMA number.
In stock items ordered by 4:00PM ET are typically shipped the same business day. Shipping costs and delivery options are displayed in the checkout process prior to completing your order.
Yes! Best Cigar Prices ships to both Alaska and Hawaii. Due to shipping restrictions, you must use either Priority Mail or 2 Day Shipping for your order when shipping to either state.
Overweight/sized items are subject to additional shipping charges. Depending on the size, weight, and shipping destination, the shipping charge for overweight/sized items will vary. In these cases we charge you exactly the cost on the UPS shipping label. Products found in this category includes items such as large humidors, chests and other heavy or large products marked in your shopping cart with "This is an Overweight/Oversize item" and/or "Determined by weight" in the shipping field.

If your shipping charge exceeds $15.00 for ground or $30.00 for expedited shipping we will call you prior to charging your credit card and shipping your order. Please provide a valid phone number so we can reach you. If you are interested in purchasing an over sized item and would like a shipping estimate before ordering please feel free to call us at 1-888-412-4427 and our customer service team will be happy to provide one for you.